Phlebotomist / Donor Care Associate

Canadian Blood Services; Peterborough; On-site; GBP 60,000 - 80,000; Part time

Job summary

A national blood service organization is seeking a Regular part-time Phlebotomist (Donor Care Associate) in Peterborough to support donor blood collection in a safe and quality manner. Responsibilities include screening and registering donors, ensuring their comfort, and assisting in donation processes. The ideal candidate should have completed high school and preferably hold phlebotomy training or relevant experience. The organization offers comprehensive health benefits and a defined benefit pension plan.

Benefits

Comprehensive health, dental and vision benefits

Defined benefit pension plan

Employee discounts and wellness program

Qualifications

• Completion of high school is required.
• Completion of an accredited training program in phlebotomy or one year of related experience is preferred.
• Basic computer skills and knowledge of Microsoft Word and Outlook are an asset.

Responsibilities

• Conduct registration and confidential screening for donors.
• Monitor donors for safety and comfort and provide post-donation care.
• Assist in the collection of whole blood and apheresis blood components.

Skills

Customer-service skills

Communication skills

Basic computer skills

Proficiency in a second language

Education

Completion of high school

Completion of an accredited phlebotomy training program or one year of related experience

Job description

Job category: Laboratory and phlebotomy
Job posting ID: 7861
Employment status: Regular part-time
Number of positions available: 2
Classification: BT OPSEU 200/5103 - BRM/TOR
Salary/Rate of pay: $26.99
Application deadline: Until filled

About the role

Canadian Blood Services is looking for a Regular part-time Phlebotomist (Donor Care Associate) to join our dynamic Donor Centre team in Peterborough, Ontario.

The Donor Centre team is responsible for supporting Canadian Blood Services by collecting donor blood in a safe manner to enable safe products which save lives every day. In this role you will perform phlebotomy in the collection process in accordance with health and safety standards. You will work face‑to‑face with our donors, team members and volunteers providing them with safe and quality service during each stage of the collection process.

Formula for success

• Leverage your superb people skills and ability to communicate effectively with donors to conduct registration and confidential screening, determine eligibility, and promote a positive donor experience.
• Utilize your customer‑service skills to monitor donors for safety and comfort, provide post‑donation care, and respect donor privacy.
• Apply knowledge of procedures to ensure safe processing and handling of blood products.
• Work with others and assist in the collection of whole blood and apheresis blood components.
• At mobile events within our communities, assist in setting up booths, tables and other equipment to ensure donor clinics are properly set up for use.

Desired education and skills

• Completion of high school.
• Completion of an accredited training program in phlebotomy or one year of related experience (an equivalent combination of education, training, and experience may be considered).
• Basic computer skills and the ability to learn new systems and programs; previous knowledge of Microsoft Word and Outlook is an asset.
• Proficiency in a second language is an asset to support a positive donor experience.

What we offer you

• Payment in lieu of vacation.
• Payment in lieu of holidays.
• Comprehensive group health, dental and vision benefits for you and your family.
• Premiums paid according to the collective agreement.
• Employee discounts, wellness program and professional resources.
• Defined benefit pension plan.

What you can expect

• Shifts/hours will vary. Flexibility to accommodate assigned shifts based on operational needs (days, evenings, weekends, statutory holidays).
• Travel required for mobile events in our communities; transportation will be provided.
• Physical requirement: ability to lift up to 10 kg (22 lbs).

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves with equal opportunities to succeed and contribute.

If this role resonates with you we encourage you to apply by providing your up‑to‑date resume. This could be your first step toward a meaningful and inspiring career. Come to work each day knowing that you save lives.

Applicants who require accommodation should discuss their needs with us.