Philanthropy & Alumni Operations Lead — CRM & Insights

The University Of Salford; Manchester; Vor Ort; GBP 55.000 - 70.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Excellent pension scheme

32 days leave + bank holidays

MySalford employee portal benefits

Flexible working opportunities

Zusammenfassung

The University Of Salford is seeking a Philanthropy and Alumni Operations Manager to lead the systems, data and operational services that underpin fundraising and alumni engagement. You will ensure colleagues have the governance and insight needed to build meaningful relationships with alumni and supporters around the world.

You’ll have experience managing CRM systems or complex databases, delivering operational improvements and working with data to generate insight.

Qualifikationen

• Experience managing CRM systems or complex databases.
• Experience delivering operational improvements and data-driven insights.
• Strong communication and stakeholder management skills.

Aufgaben

• Lead the management and development of CRM and advancement systems.
• Drive data quality, governance and operational efficiency.
• Deliver reporting and insight to support strategic decisions.
• Oversee gift administration and related financial processes.
• Ensure compliance with legislation and best practice.
• Lead and develop a small specialist operations team.

Kenntnisse

CRM systems

Data governance

Operational improvements

Stakeholder management

Tools

Raiser's Edge NXT

Jobbeschreibung

The University Of Salford is seeking a Philanthropy and Alumni Operations Manager to lead the systems, data and operational services that underpin fundraising and alumni engagement. You will ensure colleagues have the governance and insight needed to build meaningful relationships with alumni and supporters around the world.

You’ll have experience managing CRM systems or complex databases, delivering operational improvements and working with data to generate insight.