Philanthropy and Alumni Operations Manager

The University of Salford; Salford; Híbrido; GBP 40 000 - 47 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

32 days leave

MySalford benefits portal

Wellbeing support and employee health

Resumo da oferta

The University of Salford is seeking a Philanthropy and Alumni Operations Manager to lead the systems, data and fundraising operations across the university, enabling world-class alumni engagement.

You will manage CRM platforms including Raiser's Edge NXT, drive data governance and reporting, and develop a small operations team to support gifts and compliance. The role blends strategic oversight with hands-on operational delivery across multiple campuses.

Qualificações

• Experience managing CRM systems or complex databases.
• Ability to use data to generate actionable insight.
• Strong communication and stakeholder engagement skills.

Responsabilidades

• Lead the operational delivery of advancement services across the University.
• Manage CRM and advancement systems, including Raiser's Edge NXT.
• Drive data quality, governance and operational efficiency.
• Deliver reporting and insight for strategic decision-making.
• Oversee gift administration and related financial processes.
• Ensure compliance with legislation and sector best practice.
• Lead and develop a small operations team.

Conhecimentos

CRM systems

Data analysis

Stakeholder management

Communication

Process improvement

Ferramentas

Raiser's Edge NXT

Descrição da oferta de emprego

• Proposed Interview Dates w/c 16th November
• Salary From £39,560
• Salary To £46,970
• DBS required No
• Driving Required No
• Organization University of Salford

Salford, United Kingdom (Hybrid)

Hot Job

Job Details

• Job Schedule Full time
• Contract Type Permanent
• Apply Before 11/04/2026, 11:55 PM

Help us build lifelong relationships that enrich lives.

The University of Salford is delivering its ambitious Innovating to Enrich Lives strategy, creating opportunities through world-changing education, research and engagement. At the heart of this ambition is our Philanthropy, Alumni and Supporter Engagement (PASE) team, which connects alumni, donors and supporters with opportunities to make a lasting difference.

We're looking for a talented and motivated Philanthropy and Alumni Operations Manager to lead the systems, data and operational services that underpin our fundraising and alumni engagement activities.

This is an exciting opportunity for an experienced operational leader who enjoys improving processes, using data to drive decision-making and supporting teams to perform at their best. You'll ensure colleagues have the systems, insight and governance needed to build meaningful relationships with alumni and supporters around the world.

What will you be doing?

You’ll lead the operational delivery of advancement services across the University, managing the systems, processes and specialist staff that support fundraising and alumni engagement activity.

Key Responsibilities Include

• Leading the management and development of our CRM and advancement systems, including Raiser's Edge NXT.
• Driving improvements in data quality, governance and operational efficiency.
• Delivering reporting and insight to support strategic decision-making.
• Overseeing gift administration and related financial processes.
• Ensuring compliance with relevant legislation and sector best practice.
• Leading and developing a small specialist operations team.

Who are we looking for?

You’ll have experience managing CRM systems or complex databases, delivering operational improvements and working with data to generate insight. You’ll be an effective communicator, confident building relationships with a wide range of stakeholders and committed to continuous improvement.

Why join us?

You’ll be part of a supportive and collaborative community committed to making a positive impact, with access to flexible working, excellent benefits and opportunities for professional development.

What's in it for you?

• Competitive salary - and excellent pension scheme
• An impressive 32 days leave - plus bank holidays, additional time off at Christmas and the opportunity to buy even more!
• Our community - there's a real sense of belonging here at Salford. We value diversity, in backgrounds and in experiences. Our difference makes us stronger, and together we share a passion for improving students' lives
• The Perks! - MySalford, our online employee portal offers a wide range of lifestyle benefits and discounts
• Wellbeing support - all our people are important to us and we have services and facilities dedicated to your mental and physical health, ranging from an Employee Assistance Programme and counselling, to sports and fitness facilities including discounted gym memberships

About Us JOB DESCRIPTION

Join us here in Salford and be part of one of the UK’s fastest growing universities. At Salford, you’ll find a career that works for you, with flexible working, great benefits, generous annual leave and continuous professional development.

All our people are important to us, and we have services dedicated to your mental and physical wellbeing from an Employee Assistance Programme to discounted gym membership. All of this on either our Peel Park campus or our MediaCity campus, at the heart of a world-renowned digital and media hub.

We value diversity — in backgrounds and in experiences. Our difference makes us stronger, and together we share a passion for improving students’ lives. We have a commitment to be Net Zero by 2038 and embed sustainability in all aspects of university life.

And, most importantly, we offer you a rewarding career. A career where everything you do will make a difference – to the students, our local community and the world around you.

At the University of Salford you’ll join a place to be inspired, connect and thrive. Find out more about a career that works for you at www.salford.ac.uk/jobs.