Pharmacy Technician - Lead Patient Care & Team Coaching

Boots; Dunoon; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Retirement plan

Annual bonus

Employee discounts

Leave pay (maternity/paternity/adopt)

Flexible benefits

Free 24/7 counselling

CPD days

Fees reimbursed

Job summary

Boots Pharmacy in the United Kingdom is seeking a Pharmacy Technician to deliver patient‑centred care and expert advice on medicines. You will support the dispensary team, coach colleagues, and participate in triage and prescription handling, ensuring safe, legal practice.

The role offers opportunities to develop leadership skills, progress towards senior positions, and contribute to high standards of patient care across Boots stores.

Qualifications

• Registered with the relevant pharmacy regulator (GPhC, PSNI, PSI).
• Excited to coach and lead a dispensary team.
• Excellent communication and organisational skills.
• Motivated to improve teams, customers, patients.
• Desire to deliver services and outstanding patient care.
• Ability to use pharmacy systems and technology.

Responsibilities

• Provide expert, tailored advice to patients about medicines and Macmillan Cancer Support.
• Deliver services depending on store needs.
• Coach and inspire the pharmacy team to deliver high standards.
• Assist with triage of patients and distribution of prescription handouts.
• Ensure legal, safe and ethical decision‑making in the pharmacy.
• Manage stock, workload, orders, and handling of controlled drugs for safety.

Skills

Leadership

Communication

Organisation

Patient care

Pharmacy systems

Coaching

Education

GPhC registration

PSNI/PSI registration

Tools

Pharmacy software

Job description

Boots Pharmacy in the United Kingdom is seeking a Pharmacy Technician to deliver patient‑centred care and expert advice on medicines. You will support the dispensary team, coach colleagues, and participate in triage and prescription handling, ensuring safe, legal practice.

The role offers opportunities to develop leadership skills, progress towards senior positions, and contribute to high standards of patient care across Boots stores.