Pet-First Vet Receptionist — Flexible Hours & Perks

CVS Vets; Livingston; Hybrid; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Salary aligned with National MinimumW}

Job summary

Riverside Veterinary Centre is seeking a Veterinary Receptionist to join our Livingston team, with cover at Armadale and Bathgate sites. The role is 38 hours per week, with potential for part-time applications.

You will manage calls, appointments, client registrations, insurance forms, and payments, using our in-house system. CVs Vets supports career development and a client-centric culture.

Qualifications

• Previous experience as a Receptionist or in a demanding, client-focused role is preferred.
• Strong communication skills with empathy and professionalism.
• Proficiency in Microsoft Office and database systems.

Responsibilities

• Manage communications: handle calls and schedule appointments efficiently.
• Resolve inquiries via phone, email, and in person with professionalism.
• Greet and register new clients, ensuring a warm welcome.

Skills

Reception experience

Customer service

Microsoft Office

Tools

In-house system

Database systems

Job description

Riverside Veterinary Centre is seeking a Veterinary Receptionist to join our Livingston team, with cover at Armadale and Bathgate sites. The role is 38 hours per week, with potential for part-time applications.

You will manage calls, appointments, client registrations, insurance forms, and payments, using our in-house system. CVs Vets supports career development and a client-centric culture.