Pet Clinic Front Desk Specialist - Flexible Hours

Linnaeus; Cambridge; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

5 weeks holiday pro rata plus bank hol

Career progression opportunities

Staff discount schemes

Life Assurance

Enhanced sickness pay

Enhanced family leave

Pension scheme

Wellness program

Eye care voucher

Flu jab

Cycle to work

Job summary

Village Vet Cambridge, part of Linnaeus, is seeking a Float Client Care Assistant to cover multiple Cambridgeshire practices (Milton, Longstanton, Cottenham, Royston, Whittlesford). Role is front-of-house, needs a flexible, sociable individual with a passion for customer service.

Driving licence is essential. You will welcome clients and pets, manage bookings, handle calls, and support admin with high service standards.

Qualifications

• Experience in a customer-facing role.
• Driving licence is essential for the role.
• Excellent communication, verbal and written.

Responsibilities

• Welcome clients and pets at the front of house.
• Manage and book appointments.
• Answer calls and liaise with practices, insurers and clients.
• Support administrative tasks and cash handling.

Skills

Customer service

Veterinary experience

Proactive attitude

Adaptability

Communication skills

Team player

Attention to detail

IT skills

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Village Vet Cambridge, part of Linnaeus, is seeking a Float Client Care Assistant to cover multiple Cambridgeshire practices (Milton, Longstanton, Cottenham, Royston, Whittlesford). Role is front-of-house, needs a flexible, sociable individual with a passion for customer service.

Driving licence is essential. You will welcome clients and pets, manage bookings, handle calls, and support admin with high service standards.