Pet Care Store Associate | Customer-First & Growth-Ready

Pets at Home Limited; Warwick; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading pet care retailer in Warwick is looking for enthusiastic individuals to join their team as Store Colleagues. The successful candidates will be responsible for exceeding customer expectations and providing outstanding service. A passion for pets and flexibility in working hours, including evenings and weekends, are essential. The role offers attractive pay rates, paid holidays, a discount in stores, and career progression opportunities.

Benefits

Attractive rates of pay

Paid holidays

Additional leave for birthdays and special occasions

20% colleague discount in Stores

Discretional annual bonus scheme

Access to other discounts and benefits

Opportunity to do charity work in the local community

Career progression

Qualifications

• Capable of providing personalised and attentive service to customers.
• Proficient in verbal and written communication.
• Skilled in addressing customer questions and resolving issues efficiently.
• Keen interest in ongoing learning and professional development.
• Understands the significance of teamwork in providing excellent service.
• Flexible to work shifts including evenings, weekends, and some bank holidays.

Responsibilities

• Exceed customer expectations and uphold pet care standards.
• Build strong customer relationships to enhance their experience.
• Collaborate effectively within the team.

Skills

Outstanding Customer Service

Strong Communication Skills

Effective Problem-Solving

Eagerness to Learn

Teamworking

Flexibility

Job description

A leading pet care retailer in Warwick is looking for enthusiastic individuals to join their team as Store Colleagues. The successful candidates will be responsible for exceeding customer expectations and providing outstanding service. A passion for pets and flexibility in working hours, including evenings and weekends, are essential. The role offers attractive pay rates, paid holidays, a discount in stores, and career progression opportunities.