Pet Care & Client Experience Specialist

Vets for Pets; Dover; In loco; GBP 18.000 - 24.000; Tempo pieno

Vantaggi offerti da questo lavoro

20% discount at Vet Group

Discounts and cashbacks

In-house career development

Pension and holiday allowance

Descrizione del lavoro

Vets for Pets Dover Whitfield is seeking a friendly receptionist to join our team. You will be the welcoming face for clients and their pets, assist with bookings and payments, and act as a link between clients and the clinical team.

A calm, service-driven approach and good computer skills are essential in our busy practice. You will work full-time (40 hours per week) with weekend on a 1‑in‑3 rota, contributing to a supportive team of RVNs, Vets and students.

Competenze

• Excellent client service and communication skills.
• Confident with payments and bookings.
• Computer literacy required for online bookings.
• Friendly, patient, and team-oriented.

Mansioni

• Greet clients and assist with bookings.
• Provide guidance on services and fees.
• Process payments accurately.
• Maintain welcoming practice atmosphere.
• Coordinate day-to-day operations using booking system.

Conoscenze

Customer service

Communication

Computer literacy

Team player

Payments handling

Strumenti

Booking system

POS system

Descrizione del lavoro

Vets for Pets Dover Whitfield is seeking a friendly receptionist to join our team. You will be the welcoming face for clients and their pets, assist with bookings and payments, and act as a link between clients and the clinical team.

A calm, service-driven approach and good computer skills are essential in our busy practice. You will work full-time (40 hours per week) with weekend on a 1‑in‑3 rota, contributing to a supportive team of RVNs, Vets and students.