Pet Care & Client Experience Specialist

Vets for Pets; Canterbury; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

20% discount at Vet Group

Discounts and cashback

In-house career development

Pension

Holiday allowance

Job summary

Vets for Pets in Dover Whitfield is seeking a friendly receptionist to join a busy veterinary team in Canterbury. The role involves greeting clients and pets, guiding them through available services, and ensuring smooth day-to-day operations.

You will handle bookings and payments, coordinate with the clinical team, and maintain a welcoming atmosphere for every visit. A patient, capable approach and computer literacy are essential in a fast-paced practice.

Qualifications

• Greet clients and provide guidance with practice services.
• Maintain up-to-date knowledge of available services and bookings.

Responsibilities

• Greet clients and pets at the reception.
• Manage payments and future bookings confidently.

Skills

Customer service

Communication

Computer literacy

Team player

Job description

Vets for Pets in Dover Whitfield is seeking a friendly receptionist to join a busy veterinary team in Canterbury. The role involves greeting clients and pets, guiding them through available services, and ensuring smooth day-to-day operations.

You will handle bookings and payments, coordinate with the clinical team, and maintain a welcoming atmosphere for every visit. A patient, capable approach and computer literacy are essential in a fast-paced practice.