Pet Care Receptionist & Client Concierge

Vets for Pets; Redhill; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

20% discount at the Vet Group

Pets at Home and the Groom Room

access to discounts and cashbacks

in-house career developmentOpportuniti

pension

holiday allowance

Job summary

Vets for Pets in Redhill is seeking a friendly receptionist to join our team. Your focus will be to provide exceptional service to clients and care for their pets, acting as the link between clients and the clinical team.

You will greet clients, manage payments and future bookings, and keep the practice running smoothly using our online booking system. We value enthusiasm, a welcoming attitude, and the ability to stay calm under pressure.

Qualifications

• Previous Medical Receptionist experience is essential.
• Or some reception experience would be advantageous.

Responsibilities

• Greet clients and their pets and provide guidance and expertise.
• Manage payments and future bookings confidently.
• Coordinate day-to-day routines using the online booking system.

Skills

Medical reception

Client service

Computer literacy

Pet care awareness

Tools

Online booking system

Job description

Vets for Pets in Redhill is seeking a friendly receptionist to join our team. Your focus will be to provide exceptional service to clients and care for their pets, acting as the link between clients and the clinical team.

You will greet clients, manage payments and future bookings, and keep the practice running smoothly using our online booking system. We value enthusiasm, a welcoming attitude, and the ability to stay calm under pressure.