Pet Care & Client Experience Advisor

Vets for Pets; Christchurch; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

20% discount at Vet Group

Discounts and cashbacks

In-house career development

Pension

Holiday allowance

Job summary

Vets for Pets in Christchurch seeks a client-facing receptionist to welcome clients and assist the veterinary team. You will manage bookings and payments, act as a link between clients and clinicians, and help keep the practice running smoothly.

You will be the friendly face on arrival, stay updated on services offered, and support clients with empathy and professionalism in a busy pet-care setting.

Qualifications

• Provide exceptional service to clients and support to the clinical team.
• Build strong relationships with clients and their pets.
• Manage payments and future bookings confidently.

Responsibilities

• Greet clients and their pets as they arrive.
• Provide guidance and information on practice services and available treatments.
• Coordinate day-to-day routines using the online booking system.

Skills

Customer service

Team player

Computer literacy

Tools

Online booking system

Job description

Vets for Pets in Christchurch seeks a client-facing receptionist to welcome clients and assist the veterinary team. You will manage bookings and payments, act as a link between clients and clinicians, and help keep the practice running smoothly.

You will be the friendly face on arrival, stay updated on services offered, and support clients with empathy and professionalism in a busy pet-care setting.