Pet Care Client Concierge — Flexible Hours

Linnaeus; Hitchin; In loco; GBP 21.000 - 27.000; Tempo pieno

Vantaggi offerti da questo lavoro

5 weeks holiday + bank holidays and 生日

Career progression opportunities

Staff discount schemes

Life Assurance

Enhanced sickness pay

Enhanced family leave

Descrizione del lavoro

Davies is seeking a Client Care Administrator to join our busy Client Care team and be the first point of contact for clients and their pets. You will greet clients, interact with veterinary practices, arrange appointments and help callers, providing calm reassurance in a fast-paced environment.

We require excellent English, a professional caring approach, and experience with Microsoft Office and clinical systems; Right to Work in the UK is essential.

Competenze

• Excellent command of written and spoken English
• Maintain a professional and caring approach in all aspects of your work
• Provide evidence of your Right to Work in the UK
• Competent in use of Microsoft Office and clinical systems for email, producing letters and report, recording accurate patient records, etc.

Mansioni

• Greet clients and their pets, talking to veterinary practices, arranging appointments and assisting callers
• Be the first point of contact, handling inquiries with empathy in a fast-paced environment
• Manage telephone communications and maintain accurate patient records

Conoscenze

Excellent English

Professional & caring

Microsoft Office

Right to Work in the UK

Strumenti

Clinical systems

Descrizione del lavoro

Davies is seeking a Client Care Administrator to join our busy Client Care team and be the first point of contact for clients and their pets. You will greet clients, interact with veterinary practices, arrange appointments and help callers, providing calm reassurance in a fast-paced environment.

We require excellent English, a professional caring approach, and experience with Microsoft Office and clinical systems; Right to Work in the UK is essential.