Part-Time Pet Care Concierge & Client Services

Vet Group; Greenwich; On-site; GBP 16,000 - 20,000; Part time

Benefits offered by this job

20% discount at Vet Group

Discounts and cashbacks

In-house career development

Pension

Holiday allowance

Job summary

Vet Group in London SE10 8DA is seeking a part-time Client Care Assistant to greet clients and their pets, provide guidance on services, and support the clinical team with a friendly, efficient approach.

You will manage bookings and payments using our online system, help keep the day running smoothly, and contribute to a welcoming atmosphere that makes clients feel confident about future visits.

Qualifications

• Experience in customer service or reception is preferred.
• Excellent communication and interpersonal skills.
• Proficiency with booking systems and payments handling.

Responsibilities

• Greet clients and their pets on arrival.
• Assist with bookings, payments and future appointments.
• Coordinate day-to-day tasks to keep the practice running smoothly.
• Maintain a welcoming and professional atmosphere.

Skills

Client service

Communication

Cash handling

Team collaboration

Tools

Online booking system

POS (payments)

Job description

Vet Group in London SE10 8DA is seeking a part-time Client Care Assistant to greet clients and their pets, provide guidance on services, and support the clinical team with a friendly, efficient approach.

You will manage bookings and payments using our online system, help keep the day running smoothly, and contribute to a welcoming atmosphere that makes clients feel confident about future visits.