Pet Care Client Concierge

Vets for Pets; West of England; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

20% discount at Vet Group

Discounts and cashbacks

In-house career development

Pension

Holiday allowance

Job summary

Bristol Emersons Green Vets for Pets is hiring a polite and proactive receptionist to join our friendly team. The role is permanent and full-time, 40 hours per week, based at BS16 7AE. You will greet clients and their pets, manage appointments and payments, and act as a link between clients and the clinical team.

Strong computer literacy and excellent customer service are essential. Previous receptionist experience is preferred, but we value enthusiasm, reliability, and a passion for helping

Qualifications

• Greet clients and their pets with a friendly, professional manner.
• Develop strong client relationships for ongoing care.
• Stay up-to-date with practice services to guide clients effectively.
• Calm, attentive, and guest-focused approach to every visit.

Responsibilities

• Greet each client and offer support, guidance and expertise.
• Manage payments and future bookings confidently.

Skills

Client service

Communication

Computer literacy

Tools

Online booking system

Job description

Bristol Emersons Green Vets for Pets is hiring a polite and proactive receptionist to join our friendly team. The role is permanent and full-time, 40 hours per week, based at BS16 7AE. You will greet clients and their pets, manage appointments and payments, and act as a link between clients and the clinical team.

Strong computer literacy and excellent customer service are essential. Previous receptionist experience is preferred, but we value enthusiasm, reliability, and a passion for helping