Pet Care Customer Experience Coordinator — Part-Time

The Pet Vet; Bristol; On-site; GBP 17,220,000 - 19,286,000; Full time

Benefits offered by this job

Profit share bonus

Long service recognition

Income protection

Surgery discounts

Job summary

The Pet Vet Bristol is seeking a Customer Experience Coordinator to join our friendly, well-established team dedicated to delivering exceptional service. This role is 19.5 hours over two days per week and includes 1 in 4 weekends.

As the first point of contact for customers and their pets, you will create a welcoming, efficient reception experience and help maintain a positive atmosphere. We provide excellent training, BVRA CPD access, and a competitive benefits package including profit share,

Qualifications

• Customer service experience is essential.
• Friendly, welcoming approach for customers and their pets.
• Excellent communication and smile-tone on reception.

Responsibilities

• Be the first point of contact for customers.
• Maintain a friendly, efficient reception environment.
• Support with training and development through BVRA CPD.

Skills

Customer service

Reception experience

Communication skills

Team player

Job description

The Pet Vet Bristol is seeking a Customer Experience Coordinator to join our friendly, well-established team dedicated to delivering exceptional service. This role is 19.5 hours over two days per week and includes 1 in 4 weekends.

As the first point of contact for customers and their pets, you will create a welcoming, efficient reception experience and help maintain a positive atmosphere. We provide excellent training, BVRA CPD access, and a competitive benefits package including profit share,