Pet Care Client Concierge

Vets for Pets; Poole; On-site; GBP 15,000 - 19,000; Part time

Benefits offered by this job

20% discount at Vet Group

access to discounts and cashbacks

in‑house career development

pension and holiday allowance

Job summary

Vets for Pets Poole Holes Bay Practice is seeking a friendly veterinary receptionist to be the welcoming face for clients and their pets. You will handle bookings, payments, and provide guidance while coordinating the day‑to‑day running of the practice.

You will need good computer literacy and a passion for service, with previous receptionist experience helpful. The role offers 26.5 hours per week, including 4 days, plus one in four Saturdays, with a supportive team and staff discounts.

Qualifications

• Experience in client-facing roles is beneficial.
• Strong communication with clients and pets.
• Basic IT skills and comfort with online booking systems.

Responsibilities

• Greet clients and manage reception duties.
• Handle bookings, payments and future appointments.
• Coordinate daily practice routines and support the clinical team.

Skills

Client service

Communication

Computer literacy

Team work

Bookings & payments

Job description

Vets for Pets Poole Holes Bay Practice is seeking a friendly veterinary receptionist to be the welcoming face for clients and their pets. You will handle bookings, payments, and provide guidance while coordinating the day‑to‑day running of the practice.

You will need good computer literacy and a passion for service, with previous receptionist experience helpful. The role offers 26.5 hours per week, including 4 days, plus one in four Saturdays, with a supportive team and staff discounts.