Personal Assistant

Lancashire & South Cumbria NHS Foundation Trust; Preston; On-site; GBP 27,000 - 31,000; Full time

Job summary

A healthcare provider in the UK is seeking a skilled Personal Assistant to support a Multi-Disciplinary Team at the new Water Meadow View mental health unit in Preston. This role focuses on delivering exceptional care and requires strong administrative and interpersonal skills. Ideal candidates will have an NVQ Level 4 in Customer Care/Business Administration or equivalent, along with experience in a fast-paced, confidential environment. A commitment to personal development and flexibility in work patterns is essential. The salary ranges from £27,485 to £30,162 annually, pro rata.

Benefits

Support for flexible working hours

Commitment to diversity and inclusion

Positive work/life balance

Qualifications

• Demonstrable commitment to continuous personal development.
• Knowledge of a range of administrative procedures and practice.

Responsibilities

• Deliver person-centred, compassionate care for individuals with learning disabilities.
• Manage workload flexibly and support the wider PA service and network management team.
• Act as an effective 'gatekeeper' with high confidentiality and discretion.

Skills

Strong communication skills

Attention to detail

Negotiation and diplomacy

Education

NVQ Level 4 in Customer Care or Business Administration

Good level of general education

Job description

Go back Lancashire & South Cumbria NHS Foundation Trust

Personal Assistant

The closing date is 16 December 2025

Please note this vacancy does not offer sponsorship.

Water Meadow View is a new mental health inpatient unit for adults who have learning disabilities, which is due to open late 2025 on our site in Whittingham, Preston. As we prepare to open this unit, we have an exciting opportunity for a Personal Assistant to join us and support the Multi-Disciplinary Team to deliver outstanding person-centred care.

One of the Trust's aims is to deliver the best possible care to our patients, and this new inpatient unit will do just that. Water Meadow View will offer clinical excellence, support, and safety, with patient-centred care at its heart.

The post holder will be a highly organised, professional and committed PA who holds full responsibility to provide a comprehensive, confidential and high quality secretarial and administrative service to ensure the efficient and effective organisation of the network management team.

The post holder will act as an effective 'gatekeeper' and must therefore have excellent negotiation, diplomacy and interpersonal skills. The post holder will have knowledge of all the relevant administrative and secretarial procedures applicable to this role as well as the ability to deal with non-routine activities that arise. Problem solving is an integral part of the role.

Main duties of the job

When you join us, you'll be making a positive impact on the lives of people with a learning disability by delivering person centred, compassionate care, in a purpose built, co-produced environment.

The post holder will deliver on key responsibilities

• The role will involve contact on a daily basis with a wide range of people - both internal and external to the organisation and therefore requires a confident approach.
• The post holder will need to be a team player and a 'completer-finisher', with very strong communication skills and an eye for detail.
• The post holder are expected to manage their own workload and work flexibly in support of the wider PA service and network management team as required.
• The post holder must be capable of working on his/her own initiative, whilst maintaining a high level of confidentiality and discretion at all times.

About us

LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.

Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups. If you'd like to discuss your application, please ask.

We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.

LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi-time.

Job responsibilities

For more details on this vacancy please review the attached job description and person specification.

Person Specification

Qualifications

• NVQ Level 4 in Customer Care or Business Administration - or equivalent experience
• Good level of general education
• Demonstrable commitment to continuous personal development

Knowledge

• Knowledge of a range of administrative procedures and practice.

Experience

• Previous experience as a Secretary/Administrator including diary management
• Previous experience of working in a fast moving, confidential, sensitive, pressurised deadline driven environment.
• Experience of supporting and minuting meetings.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Lancashire & South Cumbria NHS Foundation Trust

£27,485 to £30,162 a yearper annum pro rata