Permanent Duty Manager – Lead Shifts & Guests

Whitbread PLC; Inverness; Presencial; GBP 11.000 - 18.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Whitbread Benefits Card – up to 60% of

Company pension and Save As You Earn

Discounts on shopping, travel, cinema,

Descripción de la vacante

Whitbread PLC in Inverness is recruiting for a Duty Manager at Inverness Centre (Riverness) Premier Inn. This permanent role offers 30 hours per week with pay up to £13.86 per hour and opportunities to progress within Whitbread’s hotel portfolio.

You’ll lead from the floor, coordinate reception, housekeeping and restaurant teams, and ensure smooth hotel operations while delivering exceptional guest service.

Formación

• Experience leading teams in busy, customer-facing environments.
• Ability to coach and motivate colleagues to deliver great stays.
• A proactive approach to solving problems and keeping hotel operations smooth.

Responsabilidades

• Lead shifts across the hotel and deliver clear pre-shift briefings.
• Support and coach team members throughout the day.
• Help guests with questions and sort out problems.
• Jump in to support different teams from reception to the restaurant.
• Spot issues early and put them right.
• Help keep guests safe and the hotel running as it should.
• Work closely with the Hotel Manager and leadership team.

Conocimientos

Leadership

People management

Customer service

Decision making under pressure

Descripción del empleo

Whitbread PLC in Inverness is recruiting for a Duty Manager at Inverness Centre (Riverness) Premier Inn. This permanent role offers 30 hours per week with pay up to £13.86 per hour and opportunities to progress within Whitbread’s hotel portfolio.

You’ll lead from the floor, coordinate reception, housekeeping and restaurant teams, and ensure smooth hotel operations while delivering exceptional guest service.