Duty Manager — Lead Frontline Team & Guest Experience

Whitbread; Glasgow; Vor Ort; GBP 18.000 - 21.000; Vollzeit

Benefits dieser Stelle

Whitbread Benefits Card

Pension & Save As You Earn

Employee discounts

Zusammenfassung

Whitbread is hiring a Duty Manager for Premier Inn Glasgow City Centre (St Enoch Square). This permanent role guarantees 40 hours per week and pays up to £13.86 per hour. You’ll lead guest-facing operations across reception, housekeeping and the restaurant to ensure smooth service.

You’ll coach the team, brief before shifts, resolve guest queries and spot issues early. The job offers a clear path into hotel management and a chance to develop leadership in a high-volume environment on the city

Qualifikationen

• Experience leading teams in a busy guest-facing environment.
• Strong problem-solving and decision-making skills.
• Willingness to work evenings, weekends and busy periods.

Aufgaben

• Lead shifts across the hotel and deliver clear pre-shift briefings.
• Coach and support team members throughout the day.
• Assist guests with questions and resolve issues.
• Jump in to support reception, housekeeping and the restaurant.
• Spot issues early and put them right.
• Help keep guests safe and the hotel running smoothly.
• Work closely with the Hotel Manager and leadership team.

Kenntnisse

Leadership

Guest service

Problem solving

Team coaching

Jobbeschreibung

Whitbread is hiring a Duty Manager for Premier Inn Glasgow City Centre (St Enoch Square). This permanent role guarantees 40 hours per week and pays up to £13.86 per hour. You’ll lead guest-facing operations across reception, housekeeping and the restaurant to ensure smooth service.

You’ll coach the team, brief before shifts, resolve guest queries and spot issues early. The job offers a clear path into hotel management and a chance to develop leadership in a high-volume environment on the city