Performance Insights & Reporting Officer (Hybrid)

Neath Port Talbot County Borough Council; Wales; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Hybrid working

13th pension contribution

25 days annual leave + 8 bank holidays

Discounted gym membership

Cycle to work scheme

Tusker salary sacrifice scheme

Smart Spend discounts

Job summary

Neath Port Talbot County Borough Council is seeking a motivated Management Information Officer to support Adult and Children's Services. The role, on a 12-month basis, offers a 37-hour week with hybrid working, combining home and council workplace duties.

You will collect, analyse and present performance information to inform decisions, working with managers, stakeholders and partner teams to improve data quality and service delivery.

Qualifications

• Experience of producing statistical reports and returns.
• Experience of computer databases and query tools.
• Ability to assess work priorities, manage one’s own time to achieve quality work within agreed deadlines.
• Ability to communicate effectively with a wide range of people verbally and in writing.
• Ability to analyse numerical data using a variety of statistical techniques.

Responsibilities

• Collect, validate and analyse performance and activity data across Adult Services and Children's Services.
• Produce accurate, timely reports, dashboards and management information for a range of audiences.
• Work with practitioners, managers and partner teams to understand reporting requirements and present findings clearly.
• Monitor data quality, investigate discrepancies and support improvements to recording practices.
• Support statutory returns, performance monitoring and continuous service improvement activity.

Skills

Statistical reporting

Databases and queries

Prioritisation & time management

Effective communication

Numerical data analysis

Job description

Neath Port Talbot County Borough Council is seeking a motivated Management Information Officer to support Adult and Children's Services. The role, on a 12-month basis, offers a 37-hour week with hybrid working, combining home and council workplace duties.

You will collect, analyse and present performance information to inform decisions, working with managers, stakeholders and partner teams to improve data quality and service delivery.