Management Information Officer

NPT Pass; Neath; Hybrid; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Hybrid working

Flexible working schemes

25 days holiday

Local Government Pension Scheme 15.3%

Employee Assistance Programme

Discounted gym membership

Cycle to work scheme

Job summary

Neath Port Talbot Council is seeking a motivated Management Information Officer to support both Adult Services and Children’s Services. You’ll collect, validate and analyse performance data, producing dashboards and management information for diverse audiences to aid decision-making.

Hybrid working is offered, with 37 hours per week. The role requires proving reports, monitoring data quality and contributing to service improvements within the Performance Management Team.

Qualifications

• Experience of producing statistical reports and returns.
• Experience of computer databases and query tools.
• Ability to assess work priorities and manage one’s own time to meet deadlines.
• Ability to communicate effectively with a wide range of people, verbally and in writing.
• Ability to analyse numerical data using various statistical techniques.

Responsibilities

• Collect, validate and analyse performance and activity data across Adult Services and Children’s Services.
• Produce accurate, timely reports, dashboards and management information for a range of audiences.
• Collaborate with practitioners, managers and partner teams to understand reporting requirements and present findings clearly.
• Monitor data quality, investigate discrepancies and support improvements to recording practices.
• Support statutory returns, performance monitoring and continuous service improvement.

Skills

Statistical reporting

Database experience

Time management

Communication skills

Numerical analysis

Tools

Databases & SQL

Job description

Details of the job are provided below. Further information is available in the Job Description and Person Specification.

Job details

Job reference REQ05962 Date posted 23/09/2026 Application closing date 02/10/2026 Location Neath Civic Centre Salary £32,046 - £34,811 Per Annum Package Generous holiday entitlement, Employee Assistance Programme, Local Government Pension Scheme with 15.3% employer contributions, discounted gym membership with Celtic Leisure and excellent development opportunities Contractual hours 37 Basis Full time Job category/type Administration and Business Support Attachments JDPS 2026 Management Information Officer - Updated Template.docx Reasons to work for NPTCBC.pdf

A temporary opportunity has arisen within the Performance Management Team, supporting both Adult Services and Children’s Services. The post is for a period of 12 months.

Hours: 37 Per Week Full Time

Your workstyle will be a mobile hybrid worker in this role which gives you the flexibility to work from home and from a variety of Council workplaces.

We are seeking a motivated and analytical individual with great attention to detail, to join our Performance Management Team as a Management Information Officer, supporting both Adult Services and Children’s Services.

As a Management Information Officer, you will work closely with managers, senior managers and other stakeholders both internally and externally to collect, analyse and present accurate performance and activity information that supports informed decision-making. This is an excellent opportunity to join a collaborative and supportive team where your expertise will help improve data quality, strengthen reporting and drive continuous service improvement.

Key responsibilities:

• Collect, validate and analyse performance and activity data across Adult Services and Children’s Services.
• Produce accurate, timely reports, dashboards and management information for a range of audiences.
• Work with practitioners, managers and partner teams to understand reporting requirements and present findings clearly.
• Monitor data quality, investigate discrepancies and support improvements to recording practices.
• Support statutory returns, performance monitoring and continuous service improvement activity.

About you:

Do you have:

• Experience of producing statistical reports and returns
• Experience of computer databases and query tools
• Ability to assess work priorities, manage one’s own time to achieve quality work within agreed deadlines
• Ability to communicate effectively with a wide range of people verbally and in writing
• Ability to analyse numerical data using a variety of statistical techniques.

About us:

We believe in rewarding and recognising our colleagues’ efforts and achievements. We also believe that there’s life at work and life outside of work. We want everyone to be healthy and happy and have the financial resources and support they need.

Choose to work for us and you’ll be rewarded with a range of attractive benefits and support to help you live your best life.

• Hybrid working (in some roles) and flexible working schemes to improve your work life balance
• Benefit from a competitive employee package witha remarkable 15.3% employer pension contribution
• Enjoy a holiday entitlement of 25 days, increasing to 32 days after 5 years’ service (not forgetting the additional 8 bank holidays too)
• Access discounted gym membership with Celtic Leisure
• Utilise the cycle to work scheme with up to 40% off bikes and cycling equipment
• Purchase a new car through Tusker salary sacrifice scheme
• Enjoy exclusive discounts at local and national retailers with the Smart Spend app through our staff wellbeing group.

If you would like to start a rewarding career with a company that values and invests in its employees and you have the necessary experience and qualifications, this could be your dream job and we would love to hear from you.

This post is subject to a standard DBS disclosure

Neath Port Talbot Council is totally committed to safeguarding and promoting the welfare of Neath Port Talbot residents and expects all staff and volunteers to share this commitment. Our employees are equally committed to ensuring the safety and protection of all Neath Port Talbot residents and will take action to safeguard their wellbeing.

The recruitment process for this post will be underpinned by rigorous safer recruitment assessment to ensure that children and young people are protected.

Welsh Language Requirements:

Welsh Language skills are not required.

Additional Information:

Applications may be submitted in Welsh, applications submitted in Welsh will not be treated less favourably than an application submitted in English.

We offer a guaranteed interview scheme for candidates who have a disability and armed forces veterans. In support of employees of Tata Steel who are at risk of redundancy, or have been made redundant in 2024, Neath Port Talbot Council is offering a guaranteed interview for jobs across the Council. Please note that applicants must meet all the essential criteria, as shown in the person specification, to qualify for a guaranteed interview. If you are or going to be affected by the job losses at Tata Steel then we would welcome an application from you. Just make it known on your application form that you are currently at risk of redundancy or you have been made redundant.

At Team NPT, we all work together to serve the people, communities and businesses of Neath Port Talbot.

We are committed to providing training opportunities and the professional development of all our employees.

We look forward to welcoming you to Team NPT.