Peppermint Dynamics CRM Developer – Modernisation Lead

Ampa - Legal & Professional Services; United Kingdom; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Ampa Group is seeking a CRM/Peppermint Developer to join the IT team on a 12‑month fixed-term contract. You will assess the Peppermint Dynamics CRM platform, lead redesign and migration efforts, and deliver a modern, maintainable CRM environment for the business.

Working within Agile delivery teams, you will refactor bespoke functionality, ensure data integrity, and align CRM with the firm's Unified CMS strategy, collaborating with Product Owners and SMEs across the organisation.

Qualifications

• 3+ years of demonstrable track record as a Developer.
• Strong knowledge of Microsoft Dynamics 365 and Peppermint CRM development.
• Experience refactoring legacy CRM solutions and reducing technical debt.
• Experience delivering CRM migration and transformation programmes.

Responsibilities

• Design, develop and refactor Peppermint CRM solutions and Dynamics components, ensuring scalability and maintainability.
• Build, test, and optimise workflows, data entry and retrieval screens.
• Document work according to standards (DevOps, ServiceNow, etc).
• Analyse CRM customisations and identify redevelopment needs where code is unavailable or misaligned with best practices.
• Lead the technical migration of CRM data into the new environment with data quality and continuity in mind.
• Collaborate with CMS and product stakeholders to align CRM with the Unified CMS strategy.
• Support DevOps, release management, and controlled deployments across environments.
• Conduct code reviews and solution assurance activities.
• Provide 3rd line support for complex Peppermint CRM issues and reduce technical debt.

Skills

Peppermint CRM

Dynamics 365

C#/.NET

Power Platform

APIs & integration

Agile methodologies

Tools

Dataverse

SSIS/SSRS

Azure SQL Server

ServiceNow

Job description

Ampa Group is seeking a CRM/Peppermint Developer to join the IT team on a 12‑month fixed-term contract. You will assess the Peppermint Dynamics CRM platform, lead redesign and migration efforts, and deliver a modern, maintainable CRM environment for the business.

Working within Agile delivery teams, you will refactor bespoke functionality, ensure data integrity, and align CRM with the firm's Unified CMS strategy, collaborating with Product Owners and SMEs across the organisation.