People Services Coordinator (Hybrid) - Payroll & HR Admin

Safran Group; Gloucester; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

Safran Group in Gloucester is seeking a proactive People Services Coordinator to join our HR team. You will support employees through joining, contract changes, payroll, benefits, family leave and offboarding, in a hybrid-working environment.

This varied role emphasizes maintaining HR data, payroll liaison, benefits administration, onboarding, and employee relations support, with opportunities to improve HR processes and collaborate with stakeholders.

Qualifications

• Strong organisational skills and ability to manage competing priorities.
• Excellent attention to detail and commitment to accuracy.
• Proficiency with HR systems, data handling and Microsoft 365 applications (incl. Excel).
• Good Excel skills, including lookups, pivot tables and formulas.
• Professional, approachable and customer-focused manner.
• Ability to work independently, own issues and escalate when appropriate.
• Proactive mindset with continuous improvement focus.
• Solid understanding of UK employment legislation relevant to HR administration.

Responsibilities

• Maintain accurate HR data to support payroll processing and submit changes on time.
• Liaise with payroll providers and stakeholders to resolve routine payroll queries.
• Administer employee benefits, enrolment, amendments and leaver processes with data accuracy.
• Coordinate payroll-related schemes and reporting, including deductions and campaigns.
• Produce payroll-related reports and support audits and reconciliations.
• Support salary reviews, profit sharing and bonus administration.
• Provide admin support for employee relations, including meetings and documentation.
• Assist HR colleagues and managers by coordinating activities and ensuring process adherence.
• Escalate complex or sensitive matters to HR specialists.
• Build effective relationships with employees, managers and stakeholders.
• Support onboarding activities and HR induction delivery.
• Deliver admin support across the employee lifecycle, including offboarding.
• Generate and issue employment-related documentation per policies.
• Monitor family leave and holiday tracking; escalate concerns.
• Maintain HR data in systems and coordinate contractor administration.
• Perform absence data validation and resolve discrepancies with managers.
• Suggest improvements to HR processes, systems and docs.
• Support process improvements and digitalisation initiatives.
• Maintain HR templates, guidance, and knowledge resources.
• Share insights from recurring queries to improve service delivery.
• Process invoices, PO’s and vendor records; liaise with external HR providers.

Skills

Organisational skills

Attention to detail

Microsoft 365

Excel advanced

Customer-focused

Independent working

Continuous improvement

UK employment law knowledge

Tools

HR systems

Microsoft Excel

Microsoft 365

Job description

Safran Group in Gloucester is seeking a proactive People Services Coordinator to join our HR team. You will support employees through joining, contract changes, payroll, benefits, family leave and offboarding, in a hybrid-working environment.

This varied role emphasizes maintaining HR data, payroll liaison, benefits administration, onboarding, and employee relations support, with opportunities to improve HR processes and collaborate with stakeholders.