People Services Coordinator

Safran UK; Gloucester; On-site; GBP 28,000 - 36,000; Full time

Job summary

Safran UK is seeking a proactive People Services Coordinator to join our Gloucester HR team. You will support payroll data, benefits, leave and lifecycle processes, ensuring accurate employee records and timely changes across systems.

You will liaise with payroll providers, contribute to salary and bonus administration, and assist with onboarding, offboarding and HR documentation. A strong eye for detail and UK HR compliance is essential.

Qualifications

• Experience with UK employment legislation relevant to HR administration.
• Excellent organisational skills with ability to manage multiple priorities.
• Proficient in HR systems and data accuracy.
• Advanced Excel experience including lookups, pivots and formulas.

Responsibilities

• Maintain accurate HR data to support payroll processing and ensure timely employee changes.
• Liaise with payroll providers and internal stakeholders to resolve payroll queries.
• Administer benefits, including enrolment, amendments and leaver processes with data accuracy.
• Coordinate payroll deductions and reporting for the PEGI share scheme.
• Produce payroll-related reports and support audit activities.
• Support salary review, profit share and bonus administration.
• Provide admin support for employee relations, including meeting coordination and notes.
• Support onboarding and offboarding activities and HR induction delivery.
• Generate employment documents in line with company policies.
• Monitor family-friendly leave and holiday entitlements; escalate as needed.
• Maintain HR templates and knowledge resources; contribute to process improvements.

Skills

Organisational skills

Attention to detail

HR systems proficiency

Excel lookups

Pivot tables

Formulas in Excel

Customer-focused

Independent worker

Continuous improvement

UK employment law knowledge

HR compliance

International experience (advantage)

Education

Tools

Microsoft 365

Job description

About the Role:

We are looking for an organised, proactive and customer-focused People Services Coordinator to join our HR team in Gloucester. This is a varied role where you'll support employees throughout their journey with the business, from joining and contractual changes through to payroll, benefits, family leave and leaving processes.

Safran - Here, we craft excellence together.

At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision.

Key Responsibilities:

• Maintain accurate HR data to support payroll processing, ensuring all employee changes are submitted within required timelines.
• Liaise with payroll providers and internal stakeholders to resolve routine payroll queries.
• Administer employee benefits, including enrolment, amendments and leaver processes, ensuring data accuracy across systems.
• Coordinate the PEGI share scheme process, including reporting, payroll deductions, stakeholder liaison and campaign administration.
• Produce payroll-related reports and support audit and reconciliation activities.
• Support annual salary review, profit share and bonus administration.
• Provide administrative support for employee relations processes, including meeting coordination, documentation and note-taking.
• Support HR colleagues and managers by coordinating activities and ensuring adherence to agreed processes.
• Escalate complex or sensitive matters to the appropriate HR specialist.
• Build effective relationships with employees, managers and stakeholders.
• Support onboarding activities, including HR induction delivery.
• Deliver administrative support across the employee lifecycle, including onboarding, contractual changes and offboarding.
• Generate and issue employment-related documentation in line with company policies.
• Administer family-friendly, statutory leave and holiday monitoring processes, escalating concerns where appropriate.
• Maintain accurate employee data within HR systems.
• Coordinate contractor administration activities.
• Perform absence data validation checks and resolve discrepancies with managers.
• Identify and elevate sponsored worker cases requiring updates through immigration processes.
• Identify and recommend improvements to HR processes, systems and documentation.
• Support process improvement and digitalisation initiatives.
• Maintain HR templates, guidance materials and knowledge resources.
• Share insights from recurring queries or issues to improve service delivery.
• Process invoices, monitor purchase orders and maintain accurate records.
• Liaise with external providers to support HR services.

What You'll Bring:

• Strong organisational skills with the ability to manage competing priorities.
• Excellent attention to detail and a commitment to accuracy.
• Confidence using HR systems, data and Microsoft 365 applications.
• Good Excel skills, including lookups, pivot tables and formulas.
• A professional, approachable and customer-focused manner.
• The ability to work independently, take ownership and elevate issues when appropriate.
• A proactive mindset with a focus on continuous improvement.
• A sound understanding of UK employment legislation relevant to HR administration.
• Experience of advanced Excel, HR compliance activities or working within an international organisation would be advantageous.

We know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert. We encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the hiring process that may better facilitate your participation.

We celebrate our differences and believe they make us stronger. We know that a fulfilling work environment is a key driver for innovative ideas and team success.