People Services Assistant

Brunelcare; West of England; Sur place; GBP 21 000 - 28 000; Plein temps

Avantages offerts par ce poste

Medicash Health Plan

Free DBS Check

Blue Light Card discounts

Cycle to Work Scheme

Pension Scheme

Employee Assistance Programme

£200 refer a friend bonus

Résumé du poste

Brunelcare is looking for a People Services Assistant to act as the first point of contact for colleagues and external contacts, assisting with HR processes and payroll coordination. You will work closely with payroll to ensure starters, changes, and leavers are processed accurately.

You will support recruitment using our applicant tracking system, review DBS applications, and maintain HR records. The role involves ensuring paperwork compliance and contributing to People Plan projects, with a

Qualifications

• At least 1 year of general administrative experience.
• Strong IT and Excel skills are essential.
• Excellent customer service and communication skills.
• Comfortable talking to people in person and on the phone.

Responsabilités

• Support managers to recruit using our applicant tracking system.
• Review and approve DBS applications and log results.
• Ensure new colleagues are added to the people information system accurately.
• Log and file all completed achievement reviews.
• Process paperwork for colleagues leaving and calculate payments due.

Connaissances

Customer service

IT literacy

Excel

Communication

Teamwork

Formation

General administrative experience

Outils

Applicant Tracking System

HRIS

Microsoft Excel

Description du poste

There has never been a better time to start your career as a People Services Assistant with Brunelcare. This is an opportunity to add real value, supporting our colleagues across the charity.

If you are looking to build on your existing administration experience and thrive on providing exceptional service, join Brunelcare today and be part of something more!

About The Role

You’ll be the first point of contact for colleagues and external contacts with people services process requests. You will work closely with payroll colleagues to ensure that new starters, contractual changes and leavers are processed correctly. Alongside this you will also:

• Support managers to recruit using our applicant tracking system
• Review and approve DBS applications and log results when they are returned
• Ensure new colleagues are added onto the people information system accurately and have the correct paperwork to meet legal and policy requirements
• Log and file all completed achievement reviews
• Process paperwork for colleagues leaving the charity and calculate any payments due
• Work closely with people partnering and development colleagues to ensure new starters and existing colleagues have a positive working experience
• Providing advice and guidance on the use of the HR system to enable Managers to run reports
• Have the opportunity to get involved in various people projects detailed in our People Plan

About You

You’ll be an organised and approachable individual; passionate about delivering exceptional customer service and adding value with every interaction. You’ll enjoy working as part of a team and be confident using a variety of computer systems. You will also be confident speaking to people on the phone and in person, participating in video calls as required.

It would be desirable if you have some people services experience and it is essential that you have at least one year’s general administrative experience and that you have strong IT and excel skills.

Job Benefits

• Equivalent to 22 days of paid annual leave (excluding bank holidays), increasing to the equivalent of 25 days after 5 years’ service (pro-rata)
• Access to a fully-funded Medicash Health Plan to save up to £995 on health essentials; like going to the dentist or opticians and access to telephone and video GP appointments
• Free enhanced DBS Check
• Blue Light Card discount service, offering online and high street discounts
• Cycle to Work Scheme
• Pension Scheme - Death In Service Cover Included
• Company Sick Pay – Linked to the length of service
• Care First Employee Assistance Programme (provides a range of free, confidential services) and in-house Mental Health First Aiders available
• £200 refer a friend bonus