People Administrator

Bwcharity; Greater London; Hybrid; GBP 26,000 - 34,000; Full time

Job summary

Bank Workers Charity is seeking an organised and proactive People Administrator to join our People and Culture team. This role offers hybrid working with a London office, 35 hours per week, and a permanent contract.

You will provide high-quality HR support across the employee lifecycle, from recruitment to payroll administration and learning & development, in a values‑led charity. You’ll be the first point of contact for HR queries, manage records, coordinate onboarding/offboarding, and support

Qualifications

• Experience in an HR Administrator, HR Assistant or HR Coordinator role.
• Knowledge of HR processes across the employee lifecycle.
• Strong organisational skills and attention to detail.
• Excellent communication and customer service skills.
• Experience handling confidential information.
• Confidence using Microsoft 365 applications.
• Desirable CIPD Level 3 (or working towards), charity sector experience, learning & development or employee relations administration experience.

Responsibilities

• Act as the first point of contact for HR queries.
• Manage HR administration, employee records and employment documentation.
• Coordinate recruitment, onboarding and offboarding processes.
• Support payroll changes and employee benefits administration.
• Assist with learning and development activities and training records.
• Maintain HR systems and ensure GDPR compliance.
• Support employee engagement, wellbeing and inclusion initiatives.
• Contribute to HR projects and continuous improvement activities.

Skills

HR administration

Organisational skills

Communication

Confidential information handling

MS 365

Payroll administration

Employee lifecycle

Stakeholder management

Education

CIPD Level 3 (or working towards)

Tools

Microsoft 365

Job description

We're looking for an organised and proactive People Administrator to join our People and Culture team.

Location: Hybrid working with a minimum of two days per week in our London office

Hours: 35 hours per week, Monday to Friday

Contract: Permanent

Reporting to: Head of People and Culture

About the role

We’re looking for an organised and proactive People Administrator to join our People and Culture team. This is an excellent opportunity for someone with HR administration experience who wants to develop their career in a supportive, values-led organisation.

You’ll provide high-quality HR support across the employee lifecycle, including recruitment, onboarding, payroll administration, learning and development, employee benefits, HR systems and employee engagement initiatives.

Key responsibilities

• Act as the first point of contact for HR queries
• Manage HR administration, employee records and employment documentation
• Coordinate recruitment, onboarding and offboarding processes
• Support payroll changes and employee benefits administration
• Assist with learning and development activities and training records
• Maintain HR systems and ensure GDPR compliance
• Support employee engagement, wellbeing and inclusion initiatives
• Contribute to HR projects and continuous improvement activities

About you

You’ll have:

• Experience in an HR Administrator, HR Assistant or HR Coordinator role
• Knowledge of HR processes across the employee lifecycle
• Strong organisational skills and attention to detail
• Excellent communication and customer service skills
• Experience handling confidential information
• Confidence using Microsoft 365 applications
• Desirable:CIPD Level 3 (or working towards), charity sector experience, learning & development or employee relations administration experience

About Bank Workers Charity

At Bank Workers Charity, we help people in the banking community live happier, healthier and more fulfilling lives. Guided by our values of integrity, caring, respect, achievement and fairness, we’re committed to creating a positive and inclusive workplace where people can thrive.

This is a fantastic opportunity to gain exposure to the full employee lifecycle, work closely with experienced HR professionals, and make a real difference within a charity that supports people in the banking community.

• 8% employer contribution to Bank Workers Charity’s pension scheme and up to an additional 3% matched with employee contributions
• A wide range of employer-funded wellbeing experiences through Heka
• Flexible benefit provision (including BUPA plan, cycle to work, payroll giving and electric car scheme)
• Group Life Cover (three times annual salary)
• Weekly wellbeing half hour
• Employee Assistance Programme

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