People Operations Leader

RPS Group Plc; City of Westminster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A high-growth business in the United Kingdom is seeking a People Operations Leader to enhance HR operations. You'll guide a team of HR administrators, ensuring effective onboarding and payroll processing. The role requires proven HR leadership experience and an ability to thrive in fast-paced environments. This is a unique chance to impact employee experience and drive operational excellence in HR. If you're passionate about developing teams while managing key HR functions, this could be the role for you.

Qualifications

• Proven experience supervising or leading HR administration teams.
• Strong understanding of HR processes including onboarding, payroll preparation, and employee lifecycle management.
• Confident using HRIS and ticketing systems.

Responsibilities

• Lead and support a team of HR and onboarding administrators.
• Oversee onboarding processes for new employees.
• Manage employee lifecycle changes including contracts and leavers.
• Own the preparation and submission of monthly payroll data.
• Monitor and manage the HR ticketing system.
• Drive quality and compliance across all HR processes.
• Champion continuous improvement and streamline operational delivery.

Skills

Experience supervising HR administration teams

Strong understanding of HR processes

Confident using HRIS

Excellent attention to detail

Clear communicator

Comfortable in fast-paced environments

Job description

Frazer Jones is delighted to be supporting a high‑growth business in their search for a People Operations Leader to drive operational excellence across HR, onboarding, and payroll. This is a great opportunity to step into a leadership role within a fast‑paced, people‑focused environment.

Responsibilities

• Lead and support a team of 4 HR and onboarding administrators, ensuring workloads are well‑managed and service levels are met.
• Oversee onboarding processes for new employees, ensuring a seamless and compliant experience.
• Manage employee lifecycle changes including contracts, leavers, and internal moves.
• Own the preparation and submission of monthly payroll data, liaising with external providers and internal finance teams.
• Monitor and manage the HR ticketing system, ensuring queries are resolved efficiently and accurately.
• Drive quality and compliance across all HR processes, embedding best practices and reducing errors.
• Champion continuous improvement, identifying opportunities to streamline and enhance operational delivery.

Qualifications

• Proven experience supervising or leading HR administration teams.
• Strong understanding of HR processes including onboarding, payroll preparation, and employee lifecycle management.
• Confident using HRIS and ticketing systems.
• Excellent attention to detail and a methodical approach to problem‑solving.
• Clear communicator with a supportive leadership style.
• Comfortable working in a fast‑paced environment with changing priorities.

This is a fantastic opportunity to join a values‑led business with a strong commitment to employee experience, data integrity, and continuous improvement. You'll play a pivotal role in ensuring smooth onboarding, accurate payroll inputs, and efficient handling of employee lifecycle changes – all while leading and developing a team of administrators.