People-First Supervisor | Fast-Paced Pub & Brasserie

Heartwood Inns Ltd; Cheltenham; Vor Ort; GBP 15.000 - 21.000; Vollzeit

Benefits dieser Stelle

Training & development through Steppin

Employee Assistance Program

EarlyPay

Maternity & Paternity leave

Referral Bonus

Food discounts

Birthday gift

Cycle to Work Scheme

Zusammenfassung

Heartwood Collection is seeking a Supervisor to join our friendly pubs and brasseries team. You will oversee guest service on the floor, support management during shifts, and help with setup and close-down. We value personable, energetic team players who relish making guests feel welcome.

With training through our Stepping Stones programme, and benefits including paid staff bonuses, employee discounts, and early access to pay, this role offers growth within a thriving hospitality group.

Qualifikationen

• Experience in fast-paced hospitality environment preferred.
• Able to supervise floor operations and assist management during shifts.
• Strong guest-focused approach and communication skills.

Aufgaben

• Oversee front-of-house service on shift and support team members.
• Assist management with set-up, service, and close-down procedures.
• Ensure guests feel welcome and receive great hospitality.

Kenntnisse

Guest service

Team supervision

Interpersonal skills

Shift support

Jobbeschreibung

Heartwood Collection is seeking a Supervisor to join our friendly pubs and brasseries team. You will oversee guest service on the floor, support management during shifts, and help with setup and close-down. We value personable, energetic team players who relish making guests feel welcome.

With training through our Stepping Stones programme, and benefits including paid staff bonuses, employee discounts, and early access to pay, this role offers growth within a thriving hospitality group.