Bar Supervisor: Lead Guests & Team in Busy, Welcoming Settings

Harri; Thame; On-site; GBP 14,000 - 18,000; Full time

Benefits offered by this job

Stepping Stones training

EarlyPay

Maternity & Paternity leave

Referral bonus up to £1,500

Food discounts

Job summary

Heartwood Collection is seeking a Supervisor to lead guest-facing service across our cosy pubs and brasseries. You will help manage floor operations, support the team during shifts, and contribute to delivering warm, high-quality dining experiences.

The role offers bespoke training through Stepping Stones, access to Hospitality Action’s EAP, and progressive development as the estate grows beyond 60 sites by 2027.

Qualifications

• You’re a people person with great interpersonal skills and love making guests feel special.
• You’re confident in looking after elements of service and team members on the floor and to assist management in the shift, set up and close downs.
• Ideally, at least 1 year of experience in a fast-paced, fresh food restaurant

Responsibilities

• Assist management in shift setup and closing duties.
• Look after elements of service and support floor staff during shifts.
• Provide excellent guest experiences and uphold brand standards.

Skills

People skills

Guest service

Team supervision

Shift support

Job description

Heartwood Collection is seeking a Supervisor to lead guest-facing service across our cosy pubs and brasseries. You will help manage floor operations, support the team during shifts, and contribute to delivering warm, high-quality dining experiences.

The role offers bespoke training through Stepping Stones, access to Hospitality Action’s EAP, and progressive development as the estate grows beyond 60 sites by 2027.