People-First Shift Supervisor — Growth & Perks

Potter's Heron; United Kingdom; Remote; GBP 1,653,000 - 2,204,000; Full time

Benefits offered by this job

National Living Wage + TRONC

Training & development

Employee Assistance Program

EarlyPay

Maternity & Paternity leave

Referral bonus

Food discounts

Birthday gift

Long service recognition

Retail discounts

Cycle to Work

Job summary

Heartwood Collection is seeking a Supervisor to lead front-of-house teams, deliver outstanding guest experiences, and support management during shifts. You will help coordinate service, motivate staff, and ensure smooth operation across busy service periods.

Ideal candidates have at least 1 year of experience in a fast-paced, fresh food restaurant and a passion for hospitality. This role offers opportunities for progression within our growing estate.

Qualifications

• Excellent people skills and guest service orientation.
• Ability to supervise on-floor operations and support management.
• Experience in a fast-paced, fresh food restaurant preferred.

Responsibilities

• Supervise on the floor and assist management with shift setup and close downs.
• Ensure guest satisfaction and smooth service flow during peak times.

Skills

People skills

Team supervision

Guest service

Job description

Heartwood Collection is seeking a Supervisor to lead front-of-house teams, deliver outstanding guest experiences, and support management during shifts. You will help coordinate service, motivate staff, and ensure smooth operation across busy service periods.

Ideal candidates have at least 1 year of experience in a fast-paced, fresh food restaurant and a passion for hospitality. This role offers opportunities for progression within our growing estate.