People Experience and Internal Communications Lead

Silverstone; Towcester; On-site; GBP 36,000 - 48,000; Full time

Job summary

Silverstone is seeking a dedicated lead for internal communications and people experience to shape onboarding, engagement and culture across permanent, casual and volunteer teams. You will develop clear content, manage the internal comms app and partner with Marketing to keep information accurate and timely.

You will drive data-informed decisions, handle sensitive information with discretion and coordinate with stakeholders in a fast-paced, event-led environment with seasonal peaks.

Qualifications

• Experience in internal communications or people experience across varied workforce.
• Ability to use data to drive decisions.
• Confidential data handling and discretion.
• Strong stakeholder management and communication skills.

Responsibilities

• Develop and deliver internal communications supporting People strategy.
• Own and manage internal comms app for content and rollout.
• Collaborate with department leads and Marketing to keep content accurate.
• Create content across SharePoint, intranet platforms, email, presentations.
• Support engagement, inclusion and culture initiatives and surveys.
• Reimagine induction/onboarding and first-day experience.
• Manage end-to-end exit processes and reporting insights.

Skills

Internal communications

Employee engagement

Data-driven decisions

Stakeholder management

Confidential data handling

Cross-functional collaboration

Job description

Help shape how Silverstone’s people experience working at the home of the British Grand Prix, leading internal communications, engagement and culture, onboarding and exit experience.

The Role

Lead internal communications and reshape the people experience for permanent, casual and volunteer teams across the full employee lifecycle, from onboarding to exit.

Key Responsibilities

• Develop and deliver clear, engaging internal communications that support the People strategy and business priorities
• Own and manage the internal comms app as the single point of contact for content, structure and roll-out
• Work with department leads and the Marketing team to keep content accurate, timely and relevant
• Create content across channels including SharePoint, intranet platforms, email, presentations and briefings
• Support the development and delivery of employee engagement, inclusion and culture initiatives, including engagement surveys and action plans
• Reimagine induction and onboarding, and build a consistent, welcoming first day experience for all team members
• Manage exit processes end to end, including exit interviews and reporting insight to People and Culture leadership

About You

• Experience in internal communications, employee engagement or people experience, ideally across a mixed permanent, casual and volunteer workforce
• Experience of using data to drive decisions
• Confident communicator, able to adapt tone and channel for different audiences
• Experience handling sensitive and confidential data
• Strong stakeholder management
• Resilient and organised in a fast-paced, event-led environment with seasonal peaks

Key Details

• Location: Silverstone, Northamptonshire (onsite)
• Permanent, full-time
• Reports to the People and Culture Director
• Closing date: 30 October 2026