People & Culture Admin & Reception Assistant (Hybrid)

Prince Of Wales Hospice; Pontefract; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

27 days annual leave + bank holidays (

Enhanced sick pay

Hybrid working arrangements

Employee Assistance Programme

Blue Light Card discounts

On-site meals discounts

Local gym discounts

Training & career development

Annual salary review

Job summary

The Prince of Wales Hospice is seeking a proactive People and Culture Assistant to support our welcoming reception service and the People and Culture function. You will help manage volunteers, coordinate rotas, and provide admin support across HR systems, records and processes, ensuring a confidential and positive working environment.

The role offers hybrid working where appropriate, with opportunities for training and development, and a supportive team culture focused on compassionate care.

Qualifications

• Experience in administrative or office-based roles.
• Experience providing customer-facing or reception services.
• Be highly organised with planning and rota management.
• Excellent communication skills with compassion and professionalism.
• Proficient in IT systems including Microsoft Office and HRIS.
• Strong attention to detail and handling confidential information.

Responsibilities

• Support the reception service and volunteers rota management.
• Coordinate and train volunteers and provide reception cover as needed (weekends).
• Deliver high-quality administrative support to the People & Culture function.
• Maintain HR records and processes with accuracy and confidentiality.

Skills

Administrative experience

Customer-facing

Organised

IT literacy

HRIS knowledge

Tools

Microsoft Office

HRIS

Job description

The Prince of Wales Hospice is seeking a proactive People and Culture Assistant to support our welcoming reception service and the People and Culture function. You will help manage volunteers, coordinate rotas, and provide admin support across HR systems, records and processes, ensuring a confidential and positive working environment.

The role offers hybrid working where appropriate, with opportunities for training and development, and a supportive team culture focused on compassionate care.