Hospice Admin Specialist (Hybrid) - Maternity Cover

North Yorkshire Hospice Care; Harrogate; Hybrid; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Pension 9%

Family leave

Annual leave

Staff discount

Job summary

North Yorkshire Hospice Care is seeking a Hospice and Client Services Administrator on a fixed-term maternity cover basis. Location: Harrogate with hybrid working, supporting clinical and client-facing teams with booking, records management and day-to-day administration.

You will need strong organisational skills, excellent communication, and experience with MS Office 365, handling confidential information with tact and empathy. Training and safeguarding processes are part of the role.

Qualifications

• Excellent communication skills and high level of accuracy and attention to detail.
• Confident using Microsoft Office 365 including Word, Excel, and databases.
• Ability to prioritise workload, work under pressure and use own initiative.
• Experience in administration, customer service and telephone-based roles would be beneficial.

Responsibilities

• Appointment booking, referral and discharge processing.
• Managing patient records and databases.
• Monitoring email inboxes and contacting patients/clients by telephone.
• Providing general administrative support to keep services running smoothly.

Skills

Communication

Microsoft Office 365

Data handling

Telephone support

Organised

Tools

Microsoft Word

Excel

Databases

Job description

North Yorkshire Hospice Care is seeking a Hospice and Client Services Administrator on a fixed-term maternity cover basis. Location: Harrogate with hybrid working, supporting clinical and client-facing teams with booking, records management and day-to-day administration.

You will need strong organisational skills, excellent communication, and experience with MS Office 365, handling confidential information with tact and empathy. Training and safeguarding processes are part of the role.