People Coordinator (Total Reward)– People Services

Francis Crick Institute; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading biomedical research institute in Greater London is seeking a People Coordinator to manage HR administrative services including recruitment and employee records. The role involves using Workday for efficient data management and supporting the Total Reward Team with pay review initiatives. Candidates should possess excellent relationship-building skills and HR system experience, particularly with Workday. This full-time position offers considerable autonomy and opportunities for professional growth.

Benefits

Generous annual leave

Defined contribution pension

24/7 GP consultation services

Occupational health services

Discounted gym memberships

Subsidised on-site restaurant

Qualifications

• Ability to build rapport with a wide cross-section of people.
• Experience of using at least one HR system, preferably Workday.
• Understanding of payroll and its legislative requirements.
• Good team working skills.
• Knowledge of UK visa and right to work legislation.
• Exceptional customer service skills.
• Keen interest in Total Reward.

Responsibilities

• Provide an efficient administrative and operational service.
• Manage administrative areas such as recruitment and employee changes in Workday.
• Ensure high-quality data in Workday.
• Participate in process improvement initiatives.
• Support the Total Reward Team in annual pay review.

Skills

Ability to build rapport

Experience of using at least one HR system

Understanding of payroll legislative requirements

Good team working skills

Knowledge of UK visa and right to work legislation

Exceptional customer service understanding

Keen interest in Total Reward

Tools

Workday

Job description

Salary for this Role

From 33262 with benefits subject to skills and experience

Job Title

People Coordinator (Total Reward) People Services

Reports to

Hope Liversidge

Closing Date

12 / Nov / 2025 23.59 GMT

Job Description

People Coordinator - People Services

Details of the role

Reports to : People Hub Manager

Contact term: This is a full-time permanent position on Crick terms and conditions of employment.

About us

The Francis Crick Institute is Europes largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent diagnose and treat illnesses such as cancer heart disease infectious diseases and neurodegenerative conditions.

The Crick is a place for collaboration innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state-of-the‑art infrastructure cutting-edge facilities and a creative and curious culture. Weve removed traditional boundaries of departments divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to take risks and carry out high-quality pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy.

About the role

Our team of People Coordinators are the first point of contact for candidates hiring managers employees and operations non-employees escalating issues to the People Partnering team managers or other People teams where necessary.

We currently have two People Coordinators roles available in our team with one of the roles predominantly supporting the Total Reward Team with various pay reward and benefit responsibilities alongside supporting their own customer group.

As a People Coordinator you will provide an efficient proactive administrative and operational service from the start of the employee lifecycle to the end including accurate data processing for new employees and non-employees. You will develop a deep understanding of your customer group in terms of movements and changes by working closely with the People Partnering team and Science Operations Administrators.

You will be using our Workday system which plays a central role in how we operate at the Crick seamlessly supporting functions across HR Finance IT administration and cross-departmental collaboration.

Additionally if youre considering applying for the People Coordinator (Total Rewards) position youll be an essential part of the Total Rewards team actively contributing and supporting the team with key initiatives such as the annual pay review market adjustments and statutory wage increases. Youll also handle compensation and payroll inquiries among a variety of other dynamic and rewarding responsibilities.

This role offers a high level of autonomy giving you the chance to take ownership of your work while also contributing to exciting projects that will enhance your skills and broaden your HR experience. If youre ready to take the next step in your career and are eager to continue your professional development whilst also developing further understanding of HR wed love to hear from you.

What you will be doing

Some of your key responsibilities include but are not limited to :

• Develop an understanding of Workday for your daily role to maintain high-quality data in accordance with agreed data structures and configurations and to ensure efficient auditable processes.
• Manage administrative areas such as recruitment new starters leavers and employee changes in Workday.
• Manage employee electronic personnel files
• Make suggestions for the on-going improvement and optimisation of Workday processes in your area working collaboratively with relevant colleagues
• Ensure ongoing enhancement of processes managed by the People Hub
• Participate in and occasionally lead process improvement initiatives.

Additionally if interested in the Total Reward People Coordinator role

• Supporting the Total Reward Team in the implementation of the annual pay review and outstanding contribution review programmes.
• Support with implementation of market adjustments and statutory wage increases (calculating new salaries producing letters etc.)
• Respond to compensation and payroll queries from employees and managers escalating where necessary.
• Support with maintaining benefits and payroll information on our online portal and intranet ensuring is up to date at all times

See the People Coordinator job description here.

See the People Coordinator (Total Reward) job description here.

About you

You will have :

• Ability to build rapport with a wide cross-section of people and maintain good working relationships;
• Experience of using at least one HR system preferably Workday;
• An understanding of payroll and its legislative requirements
• Good team working skills;
• Knowledge of UK visa and right to work legislation
• Exceptional understanding of providing a high level of customer service to everyone engaged and employed at the institute;
• Keen interest in Total Reward

About Working at the Crick

Our values

Everyone who works at the Crick has a valuable role to play in advancing the Cricks mission and shaping our culture!

• We are bold . We make space for creative dynamic and imaginative ideas and approaches. Were not afraid to do things differently.
• We are open . Were highly collaborative and interactive and make sure our activities are visible to the outside world.
• We are collegial . We show respect for one another work cooperatively and support the wider community.

At the Francis Crick Institute we believe that diversity and inclusion are essential to driving innovation and scientific discovery. We are committed to creating a workplace where everyone feels valued respected and empowered to succeed regardless of their background identity or personal circumstances. We actively encourage applications from individuals of all genders ethnicities abilities and experiences.

Weare a Disability Confident : Committed employer and want to ensure that everyone can apply and be part of our recruitment processes and sowellmake reasonable adjustments if you need them - just let us know when you apply. If you need assistance with applying (i.e. would like to apply by phone or post) please email :

Find out more about life at the Crick.

What will you receive

At the Francis Crick Institute we value our team members and are proud to offer an extensive range of benefits to support their well-being and development :

• Generous Leave : 28 days of annual leave plus three additional days over Christmas and bank holidays.
• Pension Scheme : Defined contribution pension with employer contributions of up to 16%.
• Health & Well-being :
• 24 / 7 GP consultation services.
• Occupational health services and mental health support programs.
• Eye care vouchers and discounted healthcare plans.
• Work-Life Balance :
• Back-up care for dependents.
• Childcare support allowance.
• Annual leave purchase options.
• Crick Networks offering diverse groups support community and inclusive social events.
• Perks :
• Discounted gym memberships bike-to-work scheme and shopping discounts.
• Subsidised on-site restaurant and social spaces for team interaction.

Please note you must meet the essential criteria listed within the Role Profile to have your application reviewed.

We reserve the right to withdraw this advert at any given time due to the number of applications received.

Required Experience :

IC

Key Skills

Tax Experience,Kanban,Microsoft Access,SAAS,Power BI,Tableau,Project Leadership,Customer relationship management,Confluence,Human Resources,Leadership Experience,E-Commerce

Employment Type : Full Time

Experience : years

Vacancy : 1