People Advisor

MSC Mediterranean Shipping Company SA; Ipswich; Hybrid; GBP 40,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Private Health Care

Generous pension scheme

Life Assurance – 4x salary

22 days + holiday timing

Job summary

MSC UK is seeking an experienced HR People Advisor to join a fast-paced nationwide team. You will support commercial areas with a mix of transactional work, projects and employee relations casework.

The role reports to a People Partner and requires up-to-date employment law knowledge, strong confidentiality, and the ability to work independently as well as collaboratively. You will contribute to the people strategy, deliver advice that aligns with group values, and participate in training and

Qualifications

• Level 5 CIPD qualification or equivalent professional experience.
• Experience in an HR employee relations role managing your own case load.
• Good knowledge of UK Employment Law and related legislation.

Responsibilities

• Provide high-quality HR advice to enable supervisors and managers to apply policies.
• Handle or signpost HR queries; escalate where necessary.
• Translate employment law into practical people solutions for a fast-paced business.
• Deliver employee relations requirements including absence and performance management.

Skills

CIPD Level 5

Case load management

Organisational skills

Interpersonal skills

Communication skills

Confidentiality

Emotional intelligence

Empathy

Numeracy

IT skills

Education

Level 5 CIPD or equivalent

Job description

About Us

MSC is a privately owned global shipping company founded in 1970 by Gianluigi Aponte. As one of the world’s leading container shipping lines with headquarters in Geneva, Switzerland, MSC operates in over 675 offices across more than 155 countries worldwide with over 200,000 MSC Group employees. With access to an integrated network of road, rail and sea transport resources which stretches across the globe, the company prides itself on delivering global service with local knowledge. MSC is a world leader in global container shipping and a company offering global service with local knowledge. MSC also provides integrated network of road, rail and sea transport resources which stretches across the globe.

Job Description

People Advisor

Full time, permanent

We are looking for an experienced HR People Advisor to join MSC UK, a fast-paced and growing business with over 800 employees nationwide. As the UK agency of the world’s largest independent shipping company, our HR team supports a diverse office-based workforce and a small number of remote teams.

Working within a collaborative People Relations team, reporting to a People Partner, you will support commercial areas of the business with a mix of transactional work, projects, and employee relations casework. This varied role suits someone organised, proactive, and able to hit the ground running, providing practical advice that enhances the overall People Experience.

This opportunity is ideal for someone who enjoys working in a busy, close-knit team, with strong employee relations experience, up-to-date knowledge of employment law, and the ability to work both independently and collaboratively while continuing to develop their HR expertise.

How you will help us and what you can expect

• Providing high-quality and practical HR advice to enable our supervisors and managers to proactively apply our policies.
• Ensuring HR related queries are either handled directly or signposted to relevant members of the team and escalated where necessary.
• Translating employment law and HR best practice into meaningful people solutions which work best for our fast-paced, and dynamic business, whilst always ensuring alignment to our group values.
• Delivering first-class employee relations requirements to include absence and performance management and the associated administration requirements, escalating more complex cases as necessary.
• Maintaining and updating our people policies and procedures, ensuring consistency and compliance with current legislation.
• Working in conjunction with external stakeholders to support our service delivery including Occupational Health.
• Initiating and developing improvements to support employee relations, the wider HR team and our overall people strategy.
• Ensuring a high level of confidentiality and discretion is applied at all times.
• Supporting with the delivery of toolbox talks and training to our employees.

Qualifications and Experience

Skills and experience you’ll bring to us

• Level 5 CIPD qualified, or equivalent professional experience is essential.
• Previous experience in an HR employee relations role is essential, managing your own case load with support from your manager.
• Good working knowledge and understanding of UK Employment Law and associated legislation, with a want to develop this.
• Excellent organisational skills, with the ability to effectively multitask in a reactive environment.
• Previous experience of liaising with external stakeholders, such as Occupational Health and Solicitors.
• A high level of professionalism and confidentiality.
• Excellent interpersonal, communication, and influencing skills.
• Excellent numeracy, literacy, and IT skills with the ability to produce reports and effectively written communication.
• Personal and professional resilience and tenacity.
• A down-to-earth style, ability to show high empathy and represent our MSC group values.
• A high level of emotional and intellectual intelligence.

What we offer

• Competitive salary
• Private Health Care for everyone from day 1 (non contractual)
• Generous pension scheme
• Life Assurance – 4x salary
• 22 days + a day to take on Christmas Eve or New Year’s Eve
• Free parking (within walking distance from the office)
• On-site artisan restaurant
• Discounted gym membership
• Cycle to work scheme
• Flu vaccines and eye care vouchers
• Buy or sell holiday scheme
• Christmas club saving
• MSC Cruises friends and family discount
• Full induction day and training provided
• Learning and development opportunities
• Dress for the day policy/modern office environment

Application Eligibility

This position is open to external candidates. MSC employeeswho are interested in this opportunity must refer to the Internal Global Job Board and may apply only if the same position is listed there. Please note that this role may or may not be available internally for application.

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MSC is dedicated to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex,national origin, age, disability or genetics.