Inside Sales Executive

MSC Mediterranean Shipping Company SA; Ipswich; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

Private Health Care from day 1

Generous pension

Life Assurance – 4x salary

22 days + Christmas Eve or New Year’s

Free parking

On-site restaurant

Discounted gym membership

Cycle to work scheme

Vaccines and eye care vouchers

Holiday buy/sell scheme

Cruises friends and family discount

Full induction and training

Learning and development opportunities

Dress for the day

Job summary

MSC Mediterranean Shipping Company SA is seeking an Inside Sales Executive for the East Med and North Africa region. The role is full-time and permanent, focused on developing and maintaining business via multiple communication channels in a fast-paced environment.

You will build relationships with customers and internal teams, drive quotations to convert into bookings, and contribute to revenue targets. The role offers learning opportunities and a dynamic, inclusive culture.

Qualifications

• Strong relationship-building skills and ability to develop partnerships with customers and internal stakeholders.
• Excellent communication and interpersonal skills with the confidence to influence decisions.
• Proactive and positive attitude with fresh ideas for problem-solving and customer engagement.

Responsibilities

• Win new business and meet targets by developing closer customer relationships.
• Develop new and existing business from pricing enquiries and secure bookings.
• Follow up quotations across channels until bookings and repeat business are secured.
• Retain and grow accounts, researching and developing opportunities to boost revenue.
• Ensure quotations are processed timely and accurately.
• Collaborate with Commercial teams and MSC Geneva for full support of Trade.
• Spend time learning about customers and systems; exercise autonomy to make commercial decisions.

Skills

Relationship building

Communication

Proactive attitude

Willingness to learn

Microsoft Office

Time management

Tools

Microsoft Office

Job description

About Us

MSC is a privately owned global shipping company founded in 1970 by Gianluigi Aponte. As one of the world’s leading container shipping lines with headquarters in Geneva, Switzerland, MSC operates in over 675 offices across more than 155 countries worldwide with over 200,000 MSC Group employees.

With access to an integrated network of road, rail and sea transport resources which stretches across the globe, the company prides itself on delivering global service with local knowledge.

MSC is a world leader in global container shipping and a company offering global service with local knowledge. MSC also provides integrated network of road, rail and sea transport resources which stretches across the globe.

Job Description

Inside Sales Executive – East Med and North Africa - Exports

Full time, permanent

We have an exciting opportunity for an Inside Sales Executive to join our Export Commercial Department on our East Mediterranean and North Africa Team.

The successful candidate will work to maintain and develop business, utilizing all communication channels. Relationship building is an essential part of this role, both internally with other departments, agency offices abroad, MSC Geneva and new / existing customers.

At MSC UK, our aim is to provide a market leading service to our customers whilst embodying our company values throughout their journey with us.

What you’ll get from us is encouragement, support and the chance to develop yourself in a dynamic and fast-paced environment. As a family company, it’s our inclusive culture that allows us to successfully collaborate and thrive.

How you will help us and what you can expect

• Active desire to assist in the winning of new business and meet targets, exploring all opportunities to increase volume by developing closer customer relationships where required by Sales and Trade
• Develop new and existing business from pricing enquiries, securing new bookings with a target driven approach
• Actively follow up quotations using all communication channels until bookings are achieved and new repeat business is fully secured
• Proactively retaining and growing accounts, including any research and development required, mindful of contribution towards overall revenue targets
• Ensure quotations are processed in a timely, accurate manner
• Strong communication and liaison across the Commercial teams and the wider business, particularly MSC Geneva, to ensure full commercial and operational support is given the Trade
• You can expect to spend time with us, to learn about us, our customers, and our systems. You will be given the autonomy to make commercial decisions and play a vital part in the success of our business

Qualifications and Experience

Skills and experience you’ll bring to us

• A creative and commercially minded approach, with a genuine desire to identify opportunities to grow business and strengthen customer relationships
• Strong relationship-building skills, with the ability to develop and maintain effective partnerships with customers and internal stakeholders
• Excellent communication and interpersonal skills, with the confidence to influence decisions both internally and externally
• A proactive and positive attitude, bringing fresh ideas and an open mind to problem-solving and customer engagement
• Previous experience or knowledge within the shipping or logistics industry is advantageous but not essential
• A willingness to learn, with a commitment to ongoing development and training
• A high level of proficiency in Microsoft Office applications, with the ability to use these effectively across a range of day-to-day tasks
• Strong organisational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment

What we offer

• Competitive salary
• Private Health Care for everyone from day 1 (non-contractual)
• Generous pension scheme
• Life Assurance – 4x salary
• 22 days + a day to take on Christmas Eve or New Year’s Eve
• Free parking
• On-site artisan restaurant
• Discounted gym membership
• Cycle to work scheme
• Flu vaccines and eye care vouchers
• Buy or sell holiday scheme
• Christmas club saving
• MSC Cruises friends and family discount
• Full induction day and training provided
• Learning and development opportunities
• Dress for the day policy/modern office environment

Application Eligibility

This position is open to external candidates. MSC employeeswho are interested in this opportunity must refer to the Internal Global Job Board and may apply only if the same position is listed there. Please note that this role may or may not be available internally for application.

Whether you're an experienced professional or just starting your career, we have jobopportunities for everyone.

MSC is dedicated to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex,national origin, age, disability or genetics.

To discover more about MSC values click here.