Trade Administration Coordinator

MSC Mediterranean Shipping Company SA; Ipswich; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Private Health Care from day 1

Generous pension scheme

Life Assurance – 4x salary

22 days + Christmas Eve day off

Free parking near office

On-site artisan restaurant

Discounted gym membership

Cycle to work scheme

MSC Cruises friends and familydiscount

Job summary

MSC Mediterranean Shipping Company SA is seeking a Trade Administration Co-ordinator to join the Commercial team in Ipswich. The role focuses on accurate contract handling, rate validation, and timely bookings rating.

You will file rates in the TMS, monitor rate capture, and liaise with Trade, Documentation, Accounts, and SSC Brazil to ensure correct charges and prompt issue resolution. A detailed, organised approach is essential.

Qualifications

• Ability to build relationships internally and externally.
• Excellent administration skills.
• Excellent communication and team work.
• Compliance with MSC's email etiquette and telephone policy.
• Attention to detail to minimise errors and loss to MSC.
• Ability to prioritise workloads.
• Flexible attitude and approach.

Responsibilities

• Ensuring all rates are filed in TMS as required.
• Determine, monitor and review that the system is capturing the correct rates, when rating the booking.
• Building relationships with Trade / bookings / documentation, accounts and SSC Brazil, to ensure we capture all the correct charges and any outstanding matters are resolved immediately.
• Ensure we follow up with the Trade for Geneva rate approvals. Highlighting areas of concerns to the supervisor.
• Liaising with Brazil SSC throughout each day to ensure all queries resolved and daily tasks completed.
• Investigating and resolving all MFTC errors.
• Resolving QMS queries.
• Completion of any relevant reports, checks and queries as required.
• Assist other colleagues/teams as and when required

Skills

Relationship building

Administration skills

Communication

Teamwork

Email etiquette

Attention to detail

Prioritisation

Flexibility

Job description

About Us

MSC is a privately owned global shipping company founded in 1970 by Gianluigi Aponte. As one of the world’s leading container shipping lines with headquarters in Geneva, Switzerland, MSC operates in over 675 offices across more than 155 countries worldwide with over 200,000 MSC Group employees. With access to an integrated network of road, rail and sea transport resources which stretches across the globe, the company prides itself on delivering global service with local knowledge. MSC is a world leader in global container shipping and a company offering global service with local knowledge. MSC also provides integrated network of road, rail and sea transport resources which stretches across the globe.

Job Description

Trade Administration Coordinator

Full time, permanent

We are looking for a highly organised and detail-oriented individual to join our Commercial team as a Trade Administration Co-ordinator. You will be responsible for accurately managing contracts, spot quotes and tariffs, ensuring customer bookings are rated and validated correctly while meeting deadlines and maintaining a high level of accuracy.

How you will help us and what you can expect

• Ensuring all rates are filed in TMS as required.
• Determine, monitor and review that the system is capturing the correct rates, when rating the booking.
• Building relationships with Trade / bookings / documentation, accounts and SSC Brazil, to ensure we capture all the correct charges and any outstanding matters are resolved immediately.
• Ensure we follow up with the Trade for Geneva rate approvals. Highlighting areas of concerns to the supervisor.
• Liaising with Brazil SSC throughout each day to ensure all queries resolved and daily tasks completed.
• Investigating and resolving all MFTC errors.
• Resolving QMS queries.
• Completion of any relevant reports, checks and queries as required.
• Assist other colleagues/teams as and when required

Qualifications and Experience

• Ability to build relationships internally and externally
• Excellent administration skills
• Excellent communication and team work.
• Compliance with MSC's email etiquette and telephone policy.
• Attention to detail to minimise errors and loss to MSC.
• Ability to prioritise workloads.
• Flexible attitude and approach

What we offer

• Competitive salary
• Private Health Care for everyone from day 1 (non contractual)
• Generous pension scheme
• Life Assurance – 4x salary
• 22 days + a day to take on Christmas Eve or New Year’s Eve
• Free parking (within walking distance from the office)
• On-site artisan restaurant
• Discounted gym membership
• Cycle to work scheme
• Flu vaccines and eye care vouchers
• Buy or sell holiday scheme
• Christmas club saving
• MSC Cruises friends and family discount
• Full induction day and training provided
• Learning and development opportunities
• Dress for the day policy/modern office environment

Application Eligibility

This position is open to external candidates. MSC employeeswho are interested in this opportunity must refer to the Internal Global Job Board and may apply only if the same position is listed there. Please note that this role may or may not be available internally for application.

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MSC is dedicated to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex,national origin, age, disability or genetics.