Pensions Team Lead: Senior Admin to Coach & Escalation

Branwell Ford; England; On-site; GBP 55,000 - 73,000; Full time

Job summary

Branwell Ford is seeking a Deputy Lead Pensions Associate to combine strong technical pensions knowledge with leadership and mentorship. The role offers a chance to coach and develop a team of Pensions Associates, while acting as the escalation point for complex queries and shaping day-to-day operations.

The ideal candidate will have solid DB/DC pensions administration experience, confidence in supporting others, and a proactive approach to process improvement.

Qualifications

• Solid DB/DC pensions administration experience.
• Strong technical pensions knowledge.
• Ability to coach and develop others.
• Comfortable escalating complex cases.
• Willingness to lead when the Lead Associate is unavailable.

Responsibilities

• Coach, support and develop a team of Pensions Associates.
• Be a key escalation point for complex cases and technical queries.
• Shape workflow, performance and day-to-day operations.
• Use technical expertise to drive quality and accuracy.
• Participate in process improvement and change initiatives.
• Step up to lead the team when the Lead Associate is unavailable.

Skills

Pensions administration

Leadership / mentoring

Team coaching

Process improvement

Job description

Branwell Ford is seeking a Deputy Lead Pensions Associate to combine strong technical pensions knowledge with leadership and mentorship. The role offers a chance to coach and develop a team of Pensions Associates, while acting as the escalation point for complex queries and shaping day-to-day operations.

The ideal candidate will have solid DB/DC pensions administration experience, confidence in supporting others, and a proactive approach to process improvement.