Pensions Operations Manager (DC)

IDEX Consulting Ltd; Normanton on Trent; On-site; GBP 70,000 - 90,000; Full time

Job summary

IDEX Consulting Ltd is seeking an experienced Pensions Operations Manager (DC) in Reading to lead a Defined Contribution Master Trust Member Administration team within a prominent pensions organisation.

The role requires extensive DC pensions administration experience, strong people-management skills and a proven track record of delivering high-quality pension administration services. You will drive change, oversee governance and maintain client stakeholder relationships.

Qualifications

• Extensive DC pensions administration experience.
• Proven operations/administration management experience.
• Strong leadership and people-management skills.

Responsibilities

• Lead, manage and develop DC pension administration teams.
• Drive service quality, operational efficiency and continuous improvement.
• Oversee quality assurance, complaints and complex DC administration.
• Coach and develop managers and teams.
• Manage performance, recruitment and people-related matters.
• Improve processes, systems and ways of working.
• Support client relationships and stakeholder meetings.
• Contribute to new business and wider change initiatives.

Skills

DC pensions

operational leadership

people management

governance & compliance

Job description

Pensions Operations Manager – Defined Contribution (DC)

Reading

An excellent opportunity for an experienced Pensions Operations Manager to take responsibility for a DC Master Trust Member Administration team within a leading pensions organisation.

We’re looking for a strong operational leader withextensive Defined Contribution (DC) pensions experience, excellent people management skills and a track record of delivering high-quality pension administration services.

Key responsibilities:

• Lead, manage and develop DC pension administration teams
• Drive service quality, operational efficiency and continuous improvement
• Oversee quality assurance, complaints and complex DC administration
• Coach and develop managers and their teams
• Manage performance, recruitment and people-related matters
• Improve processes, systems and ways of working
• Support client relationships and stakeholder meetings
• Contribute to new business and wider change initiatives

What you’ll need:

• Extensive DC pensions administration experience
• Provenpensions operations/administration managementexperience
• Strong people management and leadership skills
• Excellent technical knowledge of DC administration
• Good understanding ofDC scheme governance and compliance
• Strong client and stakeholder management skills
• Knowledge ofDC Master Trust governancewould be beneficial but not essential.
• APMIis desirable, although candidates qualified by experience will also be considered