Payroll Officer - Hybrid, Local Gov Pension + 32 Days Leave

Royal Borough of Windsor and Maidenhead; Thatcham; Hybrid; GBP 30,000 - 34,000; Full time

Benefits offered by this job

32 days annual leave

Hybrid working

Local Government Pension Scheme

Free employee parking

Employee Assistance Programme

Discounts for retailers

Instant Reward Scheme

Job summary

The Royal Borough of Windsor and Maidenhead is seeking a Payroll Officer to join our HR team. This full-time, permanent role supports payroll operations, answers queries, and ensures accurate payroll processing with pension reporting.

You will work in a hybrid setup, delivering high-quality service within local government frameworks and gaining experience with iTrent and LGPS-related processes.

Qualifications

• Essential: NVQ Level 2 or GCSEs in Maths and English.
• Experience in payroll administration.
• Strong IT skills, including Excel.
• Familiarity with payroll systems such as iTrent.

Responsibilities

• Provide accurate payroll operations advice to managers and staff.
• Investigate and resolve routine payroll queries promptly.
• Perform month-end tasks, including payroll reconciliation and reporting to LGPS and Teachers’ Pensions.
• Ensure payroll services meet service levels with confidentiality and accuracy.
• Identify opportunities for process improvement to enhance customer experience.
• Participate in training to maintain and develop skills.

Skills

Attention to detail

Numerical aptitude

Prioritisation under deadlines

Education

NVQ Level 2 / GCSEs in Maths and English

Tools

Excel

HR/payroll databases

iTrent

Job description

The Royal Borough of Windsor and Maidenhead is seeking a Payroll Officer to join our HR team. This full-time, permanent role supports payroll operations, answers queries, and ensures accurate payroll processing with pension reporting.

You will work in a hybrid setup, delivering high-quality service within local government frameworks and gaining experience with iTrent and LGPS-related processes.