Payroll Officer

Optalis; Maidenhead; Hybrid; GBP 30,000 - 34,000; Full time

Benefits offered by this job

32 days annual leave

Hybrid working

LGPS pension

Free employee parking near offices

Employee Assistance Programme

Job summary

The Royal Borough of Windsor and Maidenhead (RBWM) is seeking a Payroll Officer on a full-time basis to join our Payroll team. You will report to the Payroll Specialist and handle payroll processing for specified work areas, ensuring accuracy and strong customer service.

This role offers hybrid working, a generous annual leave allowance, and access to the Local Government Pension Scheme, with opportunities for professional development within our HR service.

Qualifications

• Essential Qualifications: NVQ Level 2 or GCSEs in Maths and English.
• Experience: Demonstrated experience in payroll administration.
• Skills: Proficient IT skills, including intermediate Excel expertise.
• Knowledge of HR and payroll database systems.
• Strong numerical aptitude with attention to detail.
• Proven ability to manage and prioritize deadlines.
• A National Payroll Certificate or CIPP Practitioner Certificate.
• Knowledge of Local Government and Teachers’ regulations and pension schemes.
• Familiarity with iTrent HR and payroll systems.

Responsibilities

• Providing accurate advice on payroll operations and policies to managers, staff, and external customers.
• Investigating and resolving routine payroll queries promptly.
• Performing month-end tasks, including payroll reconciliation and reporting to Teachers’ Pensions and LGPS.
• Ensuring payroll services meet agreed service levels, delivering accuracy and confidentiality.
• Identifying opportunities for process improvement to enhance customer experience.
• Participating in training to maintain and develop your skills.

Education

NVQ Level 2 or GCSEs in Maths and English

National Payroll Certificate

CIPP Practitioner Certificate

Payroll administration

Advanced Excel

HR/payroll systems (e.g., iTrent)

Numerical accuracy

Customer service

Job description

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The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Contractual hours 37

Basis Full time

Package Generous annual leave allowance and an attractive pension scheme, plus flexible workingand much more

We have an exciting opportunity for a Payroll Officer to join our team!

This is a full-time, permanent role offering a competitive salary of £30,193 - £34,104 per annum, with hybrid working options available.

About us:

The Royal Borough of Windsor and Maidenhead (RBWM) is set in the heart of Berkshire, a region known for its economic vitality and innovation. As a unitary authority, RBWM prides itself on its dedicated team of professionals committed to delivering quality services to our vibrant community. The borough boasts a unique blend of cultural heritage, including Windsor Castle and Ascot Racecourse, alongside expanding business opportunities.

Our Royal connections place us on a global stage, and we consistently rise to meet the challenge. This is your chance to be part of our story.

This is an excellent opportunity for an enthusiastic Payroll Officer to join our Payroll team.

The role:

As a Payroll Officer, you will report to the Payroll Specialist and play a key role in providing operational support to our HR service for payroll and employee benefits. Acting as the first point of contact for payroll queries, you will process payrolls for specific work areas, ensuring accuracy, compliance, and a high standard of customer service.

Your role will involve:

• Providing accurate advice on payroll operations and policies to managers, staff, and external customers.
• Investigating and resolving routine payroll queries promptly.
• Performing month-end tasks, including payroll reconciliation and reporting to Teachers’ Pensions and Local Government Pension Scheme (LGPS).
• Ensuring payroll services meet agreed service levels, delivering accuracy and confidentiality.
• Identifying opportunities for process improvement to enhance customer experience.
• Participating in training to maintain and develop your skills.

What we are looking for:

We are seeking a proactive individual with:

• Essential Qualifications: NVQ Level 2 or GCSEs in Maths and English.
• Experience: Demonstrated experience in payroll administration.
• Skills:
  • Proficient IT skills, including intermediate Excel expertise.
  • General knowledge of HR and payroll database systems.
  • Strong numerical aptitude with excellent attention to detail.
  • Proven ability to manage and prioritize competing demands under strict deadlines.
• A National Payroll Certificate or CIPP Practitioner Certificate.
• Knowledge of Local Government and Teachers’ regulations and pension schemes.
• Familiarity with iTrent HR and payroll systems.

What we offer:

• 32 days of annual leave.
• Flexible working, including hybrid options for improved work-life balance.
• Access to the generous Local Government Pension Scheme with life cover.
• Free employee parking near our offices.
• Employee Assistance Programme offering counselling, advice, and resources.
• Discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals.
• Instant Reward Scheme to recognise and celebrate achievements.
  

RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations. As an equal opportunities’ employer, we encourage applications from all as we believe diverse talent makes us stronger.

If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview, should you meet the minimum requirements for the role.

Take this opportunity to grow your career in a supportive, dynamic environment where you can make a real difference!

We reserve the right to close the advert prior to the stated end date.