Payroll Officer

Local Government South East; Maidenhead; Hybrid; GBP 30,000 - 34,000; Full time

Benefits offered by this job

32 days annual leave

Hybrid & flexible working

LGPS with life cover

Free employee parking

Employee Assistance Programme

Discounts & deals

Instant Reward Scheme

Job summary

The Royal Borough of Windsor and Maidenhead invites applications for a Payroll Officer to join our HR service on a full-time, permanent basis. You will report to the Payroll Specialist and process payrolls for specific work areas, providing accurate payroll advice with a strong focus on customer service.

This role offers hybrid working, a competitive salary (£30,193 – £34,104 per year), and access to the Local Government Pension Scheme.

Qualifications

• NVQ Level 2 or GCSEs in Maths and English is required.
• Demonstrated experience in payroll administration.

Responsibilities

• Provide payroll processing for designated work areas.
• Act as first point of contact for payroll queries.
• Perform month-end tasks and reconciliations.
• Assist with pension scheme reporting (LGPS and Teachers’ Pensions).
• Ensure service levels, accuracy and confidentiality.
• Identify process improvements and participate in training.

Skills

Payroll administration

Numerical accuracy

Microsoft Excel

Customer service

Education

NVQ Level 2 or GCSEs in Maths and English

Tools

iTrent HR and payroll system

Job description

Job Details

• Full Time
• maidenhead
• 30,193 - 34,104 £ / Year
• Closes: 1 November 2026

Website Royal Borough of Windsor and Maidenhead

We have an exciting opportunity for a Payroll Officer to join our team!

This is a full-time, permanent role offering a competitive salary of £30,193 – £34,104 per annum, with hybrid working options available.

About Us

The Royal Borough of Windsor and Maidenhead (RBWM) is set in the heart of Berkshire, a region known for its economic vitality and innovation. As a unitary authority, RBWM prides itself on its dedicated team of professionals committed to delivering quality services to our vibrant community. The borough boasts a unique blend of cultural heritage, including Windsor Castle and Ascot Racecourse, alongside expanding business opportunities.

Our Royal connections place us on a global stage, and we consistently rise to meet the challenge. This is your chance to be part of our story.

The Role

As a Payroll Officer, you will report to the Payroll Specialist and play a key role in providing operational support to our HR service for payroll and employee benefits. Acting as the first point of contact for payroll queries, you will process payrolls for specific work areas, ensuring accuracy, compliance, and a high standard of customer service.

Your Role Will Involve

• Providing accurate advice on payroll operations and policies to managers, staff, and external customers.
• Investigating and resolving routine payroll queries promptly.
• Performing month-end tasks, including payroll reconciliation and reporting to Teachers’ Pensions and Local Government Pension Scheme (LGPS).
• Ensuring payroll services meet agreed service levels, delivering accuracy and confidentiality.
• Identifying opportunities for process improvement to enhance customer experience.
• Participating in training to maintain and develop your skills.

What We Are Looking For

We are seeking a proactive individual with:

Essential Qualifications

• NVQ Level 2 or GCSEs in Maths and English.
• Experience: Demonstrated experience in payroll administration.

Skills

• Proficient IT skills, including intermediate Excel expertise.
• General knowledge of HR and payroll database systems.
• Strong numerical aptitude with excellent attention to detail.
• Proven ability to manage and prioritize competing demands under strict deadlines.

Desirable

• A National Payroll Certificate or CIPP Practitioner Certificate.
• Knowledge of Local Government and Teachers’ regulations and pension schemes.
• Familiarity with iTrent HR and payroll systems.

What We Offer

• 32 days of annual leave.
• Flexible working, including hybrid options for improved work-life balance.
• Access to the generous Local Government Pension Scheme with life cover.
• Free employee parking near our offices.
• Employee Assistance Programme offering counselling, advice, and resources.
• Discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals.
• Instant Reward Scheme to recognise and celebrate achievements.

RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations. As an equal opportunities’ employer, we encourage applications from all as we believe diverse talent makes us stronger.

If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview, should you meet the minimum requirements for the role.

Interview dates: week commencing 9 November 2026.

Take this opportunity to grow your career in a supportive, dynamic environment where you can make a real difference!

For informal inquiries, please contact Catherine McDaid, Payroll Specialist, at [e-mail]

We reserve the right to close the advert prior to the stated end date.