Payroll Governance and Compliance Manager

LegalAndGeneral; Cardiff; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading financial services provider in Cardiff is seeking a Payroll Governance and Compliance Manager to ensure accurate annuitant payments and risk reduction across payroll operations. The ideal candidate will have in-depth knowledge of payroll processes, strong leadership skills, and a solid understanding of compliance regulations. The position offers a competitive salary, flexible working options, and a comprehensive benefits package including bonuses and health care plans.

Benefits

Annual performance-related bonus

Generous pension contribution

Life assurance

Healthcare Plan

At least 25 days holiday

Electric car scheme

Employee discounts

Qualifications

• Knowledge of pensions payroll legislation.
• Ability to research complex legislation.
• Proven leadership and people management experience.

Responsibilities

• Manage auditing of annuitant payments.
• Develop frameworks for payroll integrity.
• Coordinate actions for payroll risk events.
• Deliver training to maintain service standards.
• Lead and motivate team members.

Skills

In-depth knowledge of payroll processes

Strong understanding of risk management

Experience in auditing and compliance reviews

Proficiency in Excel

Excellent communication skills

Leadership skills

Job description

Company Description

Legal & General (L&G) is a leading UK financial services group and major global investor.

We've been safeguarding people's financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.

We are one of the world's largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income.

Who we are

Our Retail business supports customers throughout their lives, to help them save, plan, protect and enjoy retirement.

We're a leading provider of retirement and protection solutions. We aim to support our c.12.8 million policyholders and workplace members throughout their lifelong financial journeys.

We focus on helping the customers of today and tomorrow achieve better long‑term outcomes. We either talk with them directly or work with intermediaries and employers to meet their needs. We use the latest technology to connect with them quickly, efficiently and wherever possible in highly personalised ways.

Job Description

We're recruiting for a Payroll Governance and Compliance Manager to join us. We're offering a competitive base salary.

At L&G, our customers are at the heart of everything we do. As a Payroll Governance and Compliance Manager, you'll play a vital role in ensuring accurate and timely annuitant payments, maintaining robust controls, and reducing risk across our payroll operations. This is an opportunity to make a real impact by safeguarding customer outcomes and supporting compliance excellence.

What you'll be doing

• Managing auditing of annuitant payments and reporting on payroll health from a compliance and risk perspective
• Developing frameworks of policies, procedures, and controls to ensure payroll integrity
• Embedding PAYE compliance and Conduct Risk principles into daily operations
• Coordinating actions and analysis for payroll risk events from identification through to closure
• Attending regulatory and industry forums and embedding best practice into team processes
• Delivering training and sharing knowledge to maintain high standards of service and quality
• Managing transaction monitoring and ensuring actions are agreed, tracked, and reported
• Leading, motivating, and developing team members to maximise performance

Qualifications

Who we're looking for:

• In-depth knowledge of payroll processes and pensions payroll legislation
• Strong understanding of risk management, governance, and FCA regulations
• Experience in auditing, compliance reviews, and managing large payrolls
• Proficiency in Excel and strong analytical skills
• Ability to research and interpret complex legislation
• Proven leadership and people management experience
• Excellent communication and influencing skills
• Adaptability and a proactive approach to problem‑solving

Benefits

Here are some of the benefits we offer:

• The opportunity to participate in our annual, performance‑related bonus plan and valuable share schemes
• Generous pension contribution
• Life assurance
• Healthcare Plan (permanent employees only)
• At least 25 days holiday, plus public holidays, 26 days after 2 years' service. There's also the option to buy and sell holiday
• Competitive family leave
• Participate in our electric car scheme, which offers employees the option to hire a brand‑new electric car through tax efficient salary sacrifice (permanent employees only)
• There are the many discounts we offer - both for our own products and at a range of high street stores and online
• In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart

Additional Information

At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all.

If you join us, you'll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part‑time, term‑time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can.

It doesn't matter if you don't meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.

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