Payroll & Associate Experience Advisor

Brook Street; Altrincham; On-site; GBP 17,000 - 21,000; Full time

Job summary

Brook Street is seeking an Associate Management Advisor to join our team in Altrincham. You will ensure that ManpowerGroup associates are paid correctly and on time, while delivering exceptional customer service and resolving any pay-related queries efficiently.

The role requires excellent communication, meticulous attention to detail and the ability to work collaboratively with payroll and other departments. Mon-Fri, 37.5 hours, 9am-5.30pm, pay rate £13.33 per hour.

Qualifications

• Experience in payroll or a related field is preferred.
• Excellent communication skills, both written and verbal.
• Strong attention to detail and accuracy in processing pays.
• Ability to manage multiple queries efficiently and work to deadlines.

Responsibilities

• Ensure Associates are paid correctly and on time.
• Deliver excellent customer service to Associates and clients.
• Address and resolve pay-related queries, including holidays and overtime.
• Liaise with payroll and other departments to gather information.
• Set up Associates to prevent pay and billing issues.
• Act as primary contact for pay and holiday queries during engagement.
• Manage extensions, amendments and terminations in systems.

Skills

Attention to detail

Communication skills

Payroll experience

Problem solving

Multi-tasking

Tools

Word

Excel

PowerPoint

Outlook

Job description

Brook Street is seeking an Associate Management Advisor to join our team in Altrincham. You will ensure that ManpowerGroup associates are paid correctly and on time, while delivering exceptional customer service and resolving any pay-related queries efficiently.

The role requires excellent communication, meticulous attention to detail and the ability to work collaboratively with payroll and other departments. Mon-Fri, 37.5 hours, 9am-5.30pm, pay rate £13.33 per hour.