Senior Team Manager - Payroll Advisory

Portfolio Payroll Limited; Manchester; Hybrid; GBP 50,000 - 62,000; Full time

Job summary

Portfolio Payroll Limited is seeking an experienced Senior Payroll Team Manager to lead a customer-focused payroll advisory team in Manchester. The role combines hands-on management with strategic oversight and supports a BAU payroll environment.

Based in Greater Manchester with a flexible remote option, you will manage a diverse team of payroll advisors, drive a customer-first culture, and coordinate timelines and resource planning for implementations and process changes.

Qualifications

• Experienced payroll Manager with payroll advisory experience.
• Excellent communicator with strong stakeholder management skills.

Responsibilities

• Managing a diverse team of payroll advisors.
• Promoting a customer first culture of positive change.
• Managing the timeline and resource planning.
• Supporting on implementation strategies and timelines.
• Experienced in delivering a variety of process changes.

Skills

Payroll management

Stakeholder management

Team leadership

Process improvement

Job description

Senior Payroll Team Manager - Customer Delivery - Manchester - Permanent

Salary: up to £56000

Job Summary

We are currently supporting our client to recruit an experienced Payroll Services Manager to oversee a customer focussed Payroll advisory team. Based in the Greater Manchester Area, this role offers some flexibility to work remotely, being office based for 3 days per week. This is a fantastic BAU payroll position, managing a large team of payroll helpdesk operators to support a diverse work population with all queries. Our client is looking for an experienced team manager, driven to provide the highest level of customer experience.

Responsibilities

• Managing a diverse team of payroll advisors


• Promoting a customer first culture of positive change


• Managing the timeline and resource planning


• Supporting on implementation strategies and timelines


• Experienced in delivering a variety of process changes

The person

• Experienced payroll Manager, with payroll advisory experience


• Excellent communicator, with fantastic stakeholder management skills

The Portfolio Group are acting on behalf of our client in recruiting for this position