Patient Services Receptionist – NHS Admin

Transformation Unit; Oxford; Hybrid; GBP 25,000 - 27,000; Full time

Job summary

Oxford University Hospitals NHS Foundation Trust is seeking a Receptionist/Administrator for the Directorate to provide a professional front-dine reception and comprehensive administrative support to nursing and medical teams at John Radcliffe Hospital in Oxford.

The role requires welcoming patients, accurate appointment bookings, updating patient demographics and working with the team to maintain data quality and clinic efficiency.

Qualifications

• EPR trained.
• Previous experience in a similar role.

Responsibilities

• Greet patients at reception in a helpful, polite and efficient manner.
• Book follow up appointments accurately ensuring correct RTT status is recorded.
• Ensure patient demographics are current and accurate, noting late bookings, cancellations and DNAs.

Skills

Reception duties

Customer service

Communication

EPR trained

Job description

Oxford University Hospitals NHS Foundation Trust is seeking a Receptionist/Administrator for the Directorate to provide a professional front-dine reception and comprehensive administrative support to nursing and medical teams at John Radcliffe Hospital in Oxford.

The role requires welcoming patients, accurate appointment bookings, updating patient demographics and working with the team to maintain data quality and clinic efficiency.