Endoscopy Receptionist — Patient Care & Admin

OUH; Oxford; Hybrid; GBP 23,000 - 28,000; Full time

Job summary

Oxford University Hospitals NHS Foundation Trust is seeking a Reception/Admin Assistant for the Endoscopy Department at John Radcliffe Hospital in Oxford. The role provides a professional reception and comprehensive administrative support to the Endoscopy unit, ensuring accurate demographic checks and efficient clinic operations.

The successful candidate will manage appointments, update patient records on EPR, handle enquiries with empathy, and support the multidisciplinary team while

Qualifications

• Experience in NHS or healthcare reception preferred.
• Excellent communication and data verification skills.
• Proficient with patient record systems and confidentiality.

Responsibilities

• Greet patients at reception in a helpful, polite manner.
• Register patient attendance on EPR in real-time.
• Manage patient enquiries with tact and empathy.
• Prepare and maintain patient records and clinic lists.
• Coordinate appointments and assist with transport arrangements.

Skills

Reception duties

Patient liaison

Data entry

Clerical skills

Organisational skills

Tools

EPR system

Job description

Oxford University Hospitals NHS Foundation Trust is seeking a Reception/Admin Assistant for the Endoscopy Department at John Radcliffe Hospital in Oxford. The role provides a professional reception and comprehensive administrative support to the Endoscopy unit, ensuring accurate demographic checks and efficient clinic operations.

The successful candidate will manage appointments, update patient records on EPR, handle enquiries with empathy, and support the multidisciplinary team while