Patient Services Receptionist | Front Desk Specialist

Optegra Eye Health Care; Greater London; Presencial; GBP 24.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous salary reviewed annually

Pension contributions

33 days annual leave

Flexible working and SMART schemes

Funded training and development

Annual STAR awards

Blue Light Card discounts

Private Healthcare

Cycle to work scheme

Descripción de la vacante

Optegra Eye Healthcare in Central London is seeking an experienced Receptionist to join the Patient Services team on a full-time basis. You will be the first point of contact for patients and visitors, handling inquiries and coordinating with the hospital team.

The role offers funded training and development, a generous annual leave allowance, and private healthcare benefits. A supportive, forward-thinking employer, Optegra values growth and wellbeing.

Formación

• Experience in front of house or face-to-face customer service.
• Experience with customer billing and accounts.
• Excellent interpersonal and communication skills.
• Well organised, able to prioritise and cope under pressure.
• Strong administrative and detail-oriented abilities.

Responsabilidades

• Provide cover at the main hospital reception as the first point of contact.
• Greet patients and visitors in a professional manner, in person and by phone.
• Support Patient Services with queries, billing, and general admin tasks.
• Coordinate with the multi-disciplinary team to ensure smooth admissions.

Conocimientos

Front of house

Customer service

Billing & accounts

Interpersonal skills

Administrative skills

Communication

Herramientas

Microsoft Office

Descripción del empleo

Optegra Eye Healthcare in Central London is seeking an experienced Receptionist to join the Patient Services team on a full-time basis. You will be the first point of contact for patients and visitors, handling inquiries and coordinating with the hospital team.

The role offers funded training and development, a generous annual leave allowance, and private healthcare benefits. A supportive, forward-thinking employer, Optegra values growth and wellbeing.