Patient Services Front Desk & Records Coordinator

Adventist Health Hong Kong; Doncaster; Sur place; GBP 18 000 - 22 000; Plein temps

Résumé du poste

Adventist Health Hong Kong is seeking a receptionist for the department to greet patients and visitors, handle phone calls, and coordinate arrivals. The role includes clerical support across procurement and internal communications, with strict patient confidentiality and safe work practices.

The successful candidate will manage records, bookings and departmental operations, ensuring timely census and condition reports. Proficiency in MS Office and Chinese Word Processing is essential.

Qualifications

• DSE graduate or equivalent.
• Fluent Cantonese, Mandarin and English essential.
• Proficient in MS Office and Chinese Word Processing.
• Good customer service and telephone manner.
• Fast and accurate typist.

Responsabilités

• Greet patients and visitors and handle calls.
• Manage patient records, bookings and arrivals.
• Provide general clerical support in procurement, internal communication and department operations.
• Prepare census and condition reports timely.
• Maintain patient confidentiality and safe work practices.

Connaissances

Languages: Cantonese, Mandarin, and 英语

Customer service

Telephone manners

Typing speed

Formation

DSE graduate or equivalent

Outils

MS Office

Chinese Word Processing

Description du poste

Adventist Health Hong Kong is seeking a receptionist for the department to greet patients and visitors, handle phone calls, and coordinate arrivals. The role includes clerical support across procurement and internal communications, with strict patient confidentiality and safe work practices.

The successful candidate will manage records, bookings and departmental operations, ensuring timely census and condition reports. Proficiency in MS Office and Chinese Word Processing is essential.