Patient Services & Admissions Specialist

JOBSTUDIO PTE. LTD.; Penarth, High Street; On-site; GBP 24,000 - 32,000; Full time

Job summary

JobStudio Pte Ltd is seeking a front desk and admissions assistant to support patient flow in a hospital setting. You will handle registration, appointments, billing inquiries, and general administrative tasks, ensuring smooth daily operations.

Join a team focused on accurate data handling, courteous patient service, and collaboration with clinical and finance departments to resolve issues efficiently.

Qualifications

• Minimum O Level or equivalent.

Responsibilities

• Register and update patient details in the hospital system.
• Process outpatient appointments, admissions, discharges, and transfers.
• Verify subsidies, insurance, and financial assistance eligibility.
• Assist at the front desk: enquiries by counter, phone, or digital channels.
• Guide patients on clinic processes and waiting times.
• Manage queues and ensure smooth patient flow across service areas.
• Prepare and explain bills, including MediShield Life and Medisave.
• Process payments and resolve basic billing discrepancies.
• Liaise with finance on complex billing matters.
• Maintain accurate records in hospital management systems.
• Coordinate with clinical teams for daily operations.
• Support general administrative tasks as required.

Education

Minimum O Level

Job description

JobStudio Pte Ltd is seeking a front desk and admissions assistant to support patient flow in a hospital setting. You will handle registration, appointments, billing inquiries, and general administrative tasks, ensuring smooth daily operations.

Join a team focused on accurate data handling, courteous patient service, and collaboration with clinical and finance departments to resolve issues efficiently.